Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Ibeth Ramirez

Ibeth Ramirez

Independence

Summary

Compassionate and reliable Certified Electronic Health Records Specialist with extensive experience at Blue Hills Rest Home. Proven ability to enhance patient-focused care through effective communication and teamwork. Adaptable and dedicated to maintaining confidentiality while delivering high-quality support, ensuring optimal patient outcomes and safety in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Nurse Aide

Blue Hills Rest Home
Independence
12.2024 - Current
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted with transferring patients from bed to wheelchair or stretcher.
  • Responded quickly to emergencies and followed proper safety protocols at all times.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Assisted nurses in providing medical treatments as directed by physicians.
  • Maintained patient confidentiality according to HIPAA guidelines at all times.
  • Monitored patient's condition and reported any changes to the registered nurse or physician.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Provided patient care, including bathing and dressing.
  • Used mobility devices to transport patients.
  • Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Helped residents walk with or without self-help devices.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Cashier

Walmart
Independence
02.2024 - 07.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Built and maintained productive relationships with employees.
  • Accepted cash and credit card payments, issued receipts and provided change.

Team Member

Quick Trip
Independence
05.2023 - 11.2023
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Upheld high standards of productivity and quality in operations.
  • Collaborated with team members to maximize productivity and efficiency.
  • Collaborated with team members to achieve project milestones within set deadlines.

Education

High School Diploma -

Job Corps
Excelsior Springs, MO
11-2024

Skills

  • Certified Electronic Health Records Specialist
  • Time management
  • Effective communication
  • Mobility support
  • Healthcare documentation
  • Team collaboration
  • Compassionate
  • Reliable team player
  • Documentation expert
  • Confidentiality
  • Patient-focused care
  • HIPAA
  • Adaptable

Timeline

Nurse Aide

Blue Hills Rest Home
12.2024 - Current

Cashier

Walmart
02.2024 - 07.2024

Team Member

Quick Trip
05.2023 - 11.2023

High School Diploma -

Job Corps

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