Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ibilola Olaofe

Houston,TX

Summary

Compassionate and detail-oriented healthcare professional with experience at Ben Thurp Hospital, enhancing patient satisfaction through attentive care and effective teamwork. Skilled in monitoring vital signs and problem-solving, I foster collaborative environments and ensure high-quality personal care, promoting comfort and dignity for patients during their hospital stays.

Overview

7
7
years of professional experience

Work History

DSP

Edition Health
01.2025 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.

Patient Care Technician

Ben Thurp Hospital
01.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

DSP

Gaurdian Living Services
03.2022 - 01.2025
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Sales Associate

Bodija Market
03.2018 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Sociology

University of Lagos
Lagos NG
09.2001

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities

Languages

English
Full Professional

Timeline

DSP

Edition Health
01.2025 - Current

Patient Care Technician

Ben Thurp Hospital
01.2024 - Current

DSP

Gaurdian Living Services
03.2022 - 01.2025

Sales Associate

Bodija Market
03.2018 - 01.2025

Sociology

University of Lagos

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Ibilola Olaofe