Ibn Cannon

Deliver outstanding client service, boosting membership retention and satisfaction.

Maintain optimal equipment placement, ensuring safety and accessibility.

Enforce facility policies, promoting a respectful and orderly environment.

Collaborated with team members to streamline processes and improve overall service efficiency.

Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.

Developed marketing strategies to gain recognition and support

Created and edited visuals for engagement and outreach that aligned with company goals and objectives

Managed appointments through calendars while taking calls and messages as well as assisted in transporting clients to and from locations for services

Offered verbal support to clients for encouragement during test taking

Provided case management to families caring for children who may or may not be biologically related, consisting of members newborn to 65 years old and older

Documented encounters and contact with individuals through online database

Assisted in achieving and maintaining positive family dynamic through coaching and mentoring

Constructed and executed ideas for recreational activities specifically for youth and adolescent development

Picked up supplies and food for clients operating company vehicle weekly