Ibn Winston
Newark,NJ
Summary
Dynamic and results-oriented professional with extensive experience in logistics and customer service, notably with Sal Son Logistics. Excelled in reducing delivery times and enhancing customer satisfaction through effective route optimization and clear communication. Skilled in forklift operation and inventory management, demonstrating exceptional time management and adaptability. Proven track record of improving workplace productivity and maintaining high safety standards.
Overview
10
10
years of professional experience
Work History
Delivery Rider
Reliable Pros 2
03.2020 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Delivered goods and products to customer on time and in excellent condition.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Warehouse Forklift Operator
Sal Son Logistics
07.2018 - 04.2020
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
Merchandiser
Northern Eagle Beverages
11.2017 - 03.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Auto Parts Handler
Buywise Auto Parts
01.2015 - 11.2016
- Reduced instances of damage to auto parts, ensuring proper packaging and handling techniques were followed consistently.
- Supported the sales team by providing accurate information about available inventory, facilitating a smoother customer service experience overall.
- Accelerated order fulfillment timeframes by maintaining an organized work environment and prioritizing tasks effectively.
- Increased overall workplace productivity through effective time management skills applied to daily tasks.
Education
High School Diploma -
Irvington Highschool
Irvington, NJ06.2014
Skills
- Loading and unloading
- Order picking and processing
- Dependable and reliable
- Time management skills
- Skilled forklift operator
- Customer Service
- Punctuality
- Reliability
- Multitasking Abilities
- Critical Thinking
- Flexibility
- Team building
- Hazardous Materials Handling
- Adaptability
- Stress Management
- Problem-solving aptitude
- Tech-savviness
Timeline
Delivery Rider
Reliable Pros 2
03.2020 - Current
Warehouse Forklift Operator
Sal Son Logistics
07.2018 - 04.2020
Merchandiser
Northern Eagle Beverages
11.2017 - 03.2020
Auto Parts Handler
Buywise Auto Parts
01.2015 - 11.2016
High School Diploma -
Irvington Highschool
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