Passionate in business management and increasing gross profit. Focused on customer service and dedicated to meeting and exceeding client needs. Learns new skills quickly and possesses high levels of self-motivation.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Lima Pizzeria
Media, PA
06.2023 - 09.2023
Received daily delivery instructions and route assignments from dispatch.
Maintained accurate records of goods delivered and collected payments as required.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Assisted warehouse personnel in packing orders when necessary.
Store Associate
Verizon Wireless
Philadelphia, PA
10.2021 - 12.2021
Assisted customers with product selection, pricing and availability.
Provided cash register operations and handled customer payments.
Stocked shelves with merchandise and maintained inventory levels.
Organized store displays to ensure maximum visibility of products.
Operated scanning equipment for price checks and stock replenishment.
Processed returns and exchanges according to company policy.
Answered incoming calls regarding product inquiries or orders.
Maintained knowledge of current promotions, policies concerning payment and exchanges.
Coordinated shipments between stores and vendors as needed.
Sales Associate
Kohls Department Store
Havertown, PA
10.2020 - 01.2021
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Built relationships with customers to encourage repeat business.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Enlisted Soldier
US Army Reserve
Columbia, South Carolina
05.2019 - 10.2019
Conducted field training exercises for new recruits in the use of weapons, combat strategies, and tactics.
Assisted with planning operations by providing input on mission objectives, logistical needs, and troop movements.
Provided security during convoy operations by monitoring roadways for suspicious activity or threats.
Participated in live-fire exercises to ensure proficiency with individual weapons systems.
Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Worked in small groups to accomplish complex goals within tight deadlines and standards.
Education
Bachelor of Science - Business Management
West Chester University of Pennsylvania
West Chester, PA
05.2025
Associate of Science - Computer Science
Delaware County Community College
Media, PA
08.2021
Skills
Valid Driver's License
Fluent in English and Bengali
Problem-Solving
Quality Assurance
Attention to Detail
Programming C, C
Microsoft Windows 7, 10 and 11
Microsoft Office powerpoint, word document
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Accomplishments
Chinese Cultural Exchange Program, SIAS International University, Henan, China. (2017)