Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Iboro Essien

Brooklyn,USA

Summary

I am committed to continuous learning and development, actively seeking opportunities to acquire new skills and take on additional responsibilities. I thrive in dynamic environments where I can leverage my adaptability and problem-solving abilities to contribute meaningfully to team goals. I am eager to embrace challenges that enhance my expertise and support organizational success

Overview

12
12
years of professional experience
1
1
Certification

Work History

Accessibility Clerk

Nyc Board of elections
Brooklyn, NY
01.2017 - Current
  • Handled customer complaints with empathy and composure.
  • Experienced with a passion for delivering outstanding service.
  • Utmost respect for customer service.
  • Give service with impact.

Youth Development Specialist

NYC.GOV ACS - YDS
Brooklyn, NY
01.2024 - 02.2024
  • Collaborated with an interdisciplinary team to provide direct care, supervision, counseling, and accountability for youths in juvenile detention facilities.
  • Facilitated and supported youth in various activities, including court preparation and attendance.
  • Mentored and guided individual youth to shape behavior through positive reinforcement and counseling.
  • Led group meetings and facilitated discussions during booking and court preparation processes.
  • Addressed conflicts using crisis intervention methods such as verbal de-escalation and physical intervention techniques.
  • Monitored and recorded observations of youth behavior, completing detailed reports on incidents and daily activities.
  • Participated in youth admission and orientation processes, ensuring a smooth transition into the facility.

Home Health Aide

Sundance home care
Brooklyn, NY
01.2021 - 01.2022
  • Provided personal care and assisted patients of all ages according to their abilities and the plan of care established by the Home Care Nurse.
  • Performed hygienic care, light housekeeping, and meal preparation.
  • Assisted with feeding and supporting clients with prescribed exercises to promote physical health.
  • Offered companionship and emotional support to enhance clients' quality of life.

Home Health Aide

InCare Home health care
Brooklyn, NY
01.2013 - 01.2020
  • Provided personal care services such as bathing, dressing, and grooming to elderly and disabled clients in their homes.
  • Assisted with daily living activities, including meal preparation, feeding, and medication reminders.
  • Supported clients with mobility and exercise routines to promote physical health and independence.
  • Offered companionship and emotional support to enhance clients' quality of life.

Sale Representative

IMFI Communication Limited
, Nigeria

Accountant Assistant

IMFI Limited
, Nigeria

Industrial Training

Union Bank of Nigeria
, Nigeria

Sunday School Teacher

The Apostolic church glorious vision
Brooklyn, NY

Education

Associate's degree -

Business Administration

Bachelor's degree -

Business Administration

High school diploma -

Skills

  • Active listening
  • Effective communication
  • Senior Care
  • Home Care
  • Adaptability and Flexibility
  • Interpersonal Skills

Certification

  • Certified Home Health Aide
  • Personal Care Aide
  • Hospice Care Certification

Personal Information

Willing To Relocate: Anywhere

Timeline

Youth Development Specialist

NYC.GOV ACS - YDS
01.2024 - 02.2024

Home Health Aide

Sundance home care
01.2021 - 01.2022

Accessibility Clerk

Nyc Board of elections
01.2017 - Current

Home Health Aide

InCare Home health care
01.2013 - 01.2020

Sale Representative

IMFI Communication Limited

Accountant Assistant

IMFI Limited

Industrial Training

Union Bank of Nigeria

Sunday School Teacher

The Apostolic church glorious vision

Associate's degree -

Business Administration

Bachelor's degree -

Business Administration

High school diploma -

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Iboro Essien