Ibrahim Alagha
Cleaning Services Supervisor
Beirut
Summary
Proven leader in facility management, adept at enhancing operational efficiency and team productivity at company
. Mastered supply coordination and staff training, significantly improving cleanliness standards and safety protocols. Skilled in task delegation and quality assurance, achieving top-tier results in dynamic environments. Excelled in fostering a collaborative atmosphere, directly contributing to increased customer satisfaction and team performance.
Qualified Cleaning Supervisor with proven ability to manage and lead cleaning teams effectively. Demonstrated success in maintaining high standards of cleanliness and safety in diverse environments. Efficiently used attention to detail and problem-solving skills to address challenges and improve processes.
Experienced with team leadership, operational oversight, and quality control in cleaning environments. Utilizes effective communication and organizational skills to maintain cleanliness standards. Track record of implementing efficient cleaning processes and fostering cooperative team culture.
Dependable with positive attitude and strong sense of responsibility. Understands importance of cleanliness and sanitation standards, coupled with effective time management and organizational skills. Committed to ensuring clean and safe environment for all.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Cleaning Supervisor
Pancrop
Beirut, Beyrouth
04.2024 - Current
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
- Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
- Adapted quickly to changing client requirements or unexpected challenges by adjusting schedules as needed while maintaining quality standards.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Monitored staff performance and provided feedback to drive productivity.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Assisted in hiring process by interviewing potential candidates and selecting top performers.
- Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
Housekeeping Cleaner
Netto Clean Company
Beirut, Beyrouth
07.2021 - 04.2024
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Excellent work in the intensive care department
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
Education
High School Diploma -
Haifa High School
Bierut/lebanon/bier Hassan 11.2016 - 06.2025
Skills
Task delegation
Timeline
Cleaning Supervisor
Pancrop
04.2024 - Current
Housekeeping Cleaner
Netto Clean Company
07.2021 - 04.2024
High School Diploma -
Haifa High School
11.2016 - 06.2025
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