Summary
Overview
Work History
Education
Skills
Key Qualities
Languages
Timeline
Generic

Ibrahim Alrubaye

Federal Way

Summary

Fluent in English, Turkish, and Arabic with exceptional customer service skills and a strong commitment to going above and beyond to assist others. Thriving under pressure, always eager to expand knowledge and embrace new learning opportunities. Passionate about providing outstanding service and dedicated to delivering exceptional experiences to customers.

Overview

6
6
years of professional experience

Work History

Passenger Service Agent

Swissport USA
03.2023 - Current
  • Consistently meeting customers' expectations
  • Checking in passengers
  • Providing excellent customer service
  • Help airline passengers during their departure and arrival.
  • Supervising

Sales Associate

Clear
11.2023 - 11.2024

Promoting for the company in the airport.

Greeting with passengers and telling them about our company.

Shipment Processor

Zara
04.2022 - 08.2022
  • I help process the shipments we get to the store, and organize the stockroom
  • Communicating with customers to ensure satisfaction and resolve any complaints

Waiter

Ishtar Restaurant
06.2019 - 08.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Service Agent/Driver

Golden Gate of America, LLC.
11.2018 - 02.2019
  • Assist to deliver the service plans and objectives for the Fleet operations team
  • To maintain and operate vehicles in accordance with policies, and safety issues affecting safe operation of transport
  • To adhere to key operational procedures at all times
  • To operate the nominated communication system as required

Education

Associate's degree - International Business

Highline Community College
Des Moines, WA
09.2022

High school diploma -

Thomas Jefferson High School
Federal Way, WA
06.2019

Skills

  • Leadership skills
  • Organizational Skills
  • Translation
  • Social media marketing
  • Supervising
  • Customer Service

Key Qualities

  • Easy and quick with providing service.
  • Take responsibility in overcoming obstacles.
  • Very good with team work, calm and composed when action need to be taken.
  • Love football and swimming.
  • Speak Arabic, English, Turkish.

Languages

English
Full Professional
Arabic
Native or Bilingual
Turkish
Full Professional

Timeline

Sales Associate

Clear
11.2023 - 11.2024

Passenger Service Agent

Swissport USA
03.2023 - Current

Shipment Processor

Zara
04.2022 - 08.2022

Waiter

Ishtar Restaurant
06.2019 - 08.2021

Service Agent/Driver

Golden Gate of America, LLC.
11.2018 - 02.2019

Associate's degree - International Business

Highline Community College

High school diploma -

Thomas Jefferson High School
Ibrahim Alrubaye