Summary
Overview
Work History
Education
Skills
Timeline
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Ibrahim Bangura

Richmond,VA

Summary


Seasoned Business Analyst with 5 years of successful experience in eliciting, analyzing, and documenting requirements for business processes and information systems. Reliable, extremely detail oriented, team player with strong analytical, interpersonal, communication and problem-solving skills. Expert at delivering exceptional artifacts such as RMP (Requirement Management Plan), User stories, use cases, process flow diagrams and mockups with in-depth technical knowledge of the software development lifecycle. And leading effort to effectively communicate and collaborate with external and internal stakeholders to analyze information needs.

Overview

5
5
years of professional experience

Work History

Senior Business Analyst/Scrum Master

Kapstack, Maryland
04.2021 - Current
  • Facilitates Joint Application Development (JAD) and Requirements Gathering sessions with
    Stakeholders, SMEs, and System Owners to capture business rules, processes, and system
    requirements for various projects.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.
  • Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
  • Increased project visibility by creating a comprehensive dashboard for real-time status updates, improving stakeholder communication.
  • Ensures that requirements are validated by stakeholders during requirements review sessions.
  • Identified gaps, pain points and opportunities for improvement, provides functional expertise, project coordination and overall advice on financial and operations for best business practices for Oracle Cloud ERP & SAP.
  • Writing SQL queries and procedures, create custom reports, and modify ERP user forms to enhance organizational productivity.
  • Using SQL to query&retrieve information from relational databases and ensuring their stability, reliability and performance.
  • Bring ideas from professional facilitation, coaching, conflict management, for a high-performance team.
  • Act as a servant leader for your teams by facilitating the Agile process with clear communication.
  • Proactively solve problems for teams to succeed across scope, time, and cost dimensions, while
    being open, passionate and approachable.
  • Drive the Agile framework for ensuring high quality product delivery and continuous improvement.
  • Remove impediments that hinder team goals and enable the team to rapidly respond to changes.
  • Lead the effort to effectively communicate and collaborate with external and internal customers
    to analyze information needs and functional requirements and deliver the following artifacts as
    needed: Functional Requirements Document, Business Requirements Document, Use Cases,
    Process Flow Diagrams, GUI Interface designs (Mock-up screens).

Business Analyst

MKIT Inc
05.2019 - 04.2021

Improved business processes by analyzing current practices and recommending optimization strategies.

  • Conducted monthly application review meetings with end users to gather and document business needs to translate into Functional Requirement Document
  • Assisted in developing and documenting business requirements, functional requirements, and test cases for system catalog project operating under waterfall-based SDLC Process
  • Developed business process documentation, supporting documentation which included policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids, and related/required documentation
  • Accountable for overseeing numerous projects through entire Project Life Cycle utilizing Agile and Waterfall methodologies
  • Managed and maintained project server on weekly basis for both external use by client and internal use by Scrum team
  • Created Product Backlogs, Sprint Backlogs, and Burndown Charts
  • Analyzed Project Metrics in order to catalog progress and optimize team efficiency
  • Administered Requirement Change Request Process (RCR) and Software Change Requests (SCR) for effectively managing all software change requests
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.

Education

Bachelor of Science - Kinesiology & Exercise Science

Virginia Commonwealth University
907 Floyd Ave, Richmond, VA

Associate - Business Administration And Health Science

Northern Virginia Community College
Annandale, VA

Skills

  • Requirement Elicitation, User Acceptance Testing, Business process improvement, Workflow Analysis
  • Agile Framework, Jira/Confluence, SQL scripting/ Jason scripting
  • Process Improvement/ Process Mapping, Gap analysis
  • Stakeholder Management, Project Management, Microsoft Office Suite, Software development life cycle
  • Acceptance Criteria/ User Stories, Scrum Methodology, Backlog Management, Process Flows/ Mockups

Timeline

Senior Business Analyst/Scrum Master

Kapstack, Maryland
04.2021 - Current

Business Analyst

MKIT Inc
05.2019 - 04.2021

Bachelor of Science - Kinesiology & Exercise Science

Virginia Commonwealth University

Associate - Business Administration And Health Science

Northern Virginia Community College
Ibrahim Bangura