Ibrahim Chehab
Orlando,FL
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Demonstrated record of success in building successful teams and managing profitable operations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Sierra Prepaid
10.2003 - 01.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Visited independently owned Convenient stores to set up new accounts.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Increased number of customers from starting at zero to 150 customers in two years.
- Increased gross sales by 50% in second year of starting the company.
District Manager
Burger King Corporation
02.2001 - 07.2003
- Implemented systems and procedures to increase sales in eight restaurants that were in my district.
- Maintained financial controls, control expenses while identifying and pursuing opportunities.
- Worked collaboratively with store managers and loss prevention to decrease shrink and boost loss awareness.
- Opened new location and oversaw the remodel of three restaurants.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Work with store managers to optimize in-store merchandising and monitored inventory availability to increase sales.
- Generated financial and operational reports.
- Recruited, interviewed and hired managers and implemented mentoring program to create opportunities for Assistant and Store Managers.
Training Manager
Burger King Corporation
12.1997 - 01.2001
- Conducted training courses for new and existing managers and employees.
- Conducted orientation sessions and organized on-the-job training for new managers.
- Trained new franchisees in Restaurant Operations.
- Trained managers in Basic Management Training which was a seven week training program.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Taught Guest Service classes to hourly employees and salaried managers.
Quality Assurance Manager
Burger King Corporation
09.1992 - 11.1997
- Conducted risk assessments to identify and mitigate potential quality issues.
- Conducted Quality Assurance Audits with emphasis on Food Safety and Sanitation in 160 Restaurants in Massachusetts, New Hampshire and Maine to ensure compliance with Burger King standards, state and federal food codes.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Assessed product quality by monitoring quality assurance metrics, and reports.
General Manager
Burger King Corporation
06.1991 - 08.1997
- Recruited, hired, and trained hourly personnel. Conducted initial interviews for Assistant Managers.
- Developed hourly and salaried employees.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, and inventory shrinkage.
- Managed budget implementations, employee reviews, training, and schedules.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Bachelor of Science - Business Administration And Management
Suffolk University
Boston, MABachelor of Science - Business Administration And Management
University of Massachusetts - Boston
Boston, MASkills
- Operations Management
- People and Culture
- Project Oversight
- Leadership and People Development
- Quality Control
- Adaptable and Flexible
- Employee Motivation and Performance
Certification
Business and Leadership Courses:
- People - The Winning Edge - Burger KIng University, Miami FL
- Cultural Diversity - Burger University, Miami, FL
- Communication For Improved Performance - Communispond, New York, NY
Timeline
Business Owner/Operator
Sierra Prepaid
10.2003 - 01.2023
District Manager
Burger King Corporation
02.2001 - 07.2003
Training Manager
Burger King Corporation
12.1997 - 01.2001
Quality Assurance Manager
Burger King Corporation
09.1992 - 11.1997
General Manager
Burger King Corporation
06.1991 - 08.1997
Bachelor of Science - Business Administration And Management
Suffolk University
Bachelor of Science - Business Administration And Management
University of Massachusetts - Boston
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