Overview
Work History
Education
Skills
Timeline
Generic

Ibrahim Dembele

Charlotte,NC

Overview

10
10
years of professional experience

Work History

Driver

Lyft/Uber
Baltimore, MD
02.2019 - Current
  • Completed over 17,000 rides with valued clients
  • Transported clients to specified destinations safely and on time
  • Interacted with customers pleasantly to meet needs and drive satisfaction
  • Rated five stars by customers' reviews
  • Awarded Uber-Diamond driver from April 2021 to June 2021.

Intern

North Carolina Department of Revenue (NCDOR)
Raleigh, NC
05.2024 - 07.2024
  • Learned and utilized ITAS software, the principal tool used at the NCDOR
  • Assisted taxpayers with various tax issues at the front counter
  • Worked on penalty waivers by checking taxpayer compliance and waiving penalties or declining requests based on compliance status
  • Participated in the RO-1033 project, which involved the activation of payment plans requested by taxpayers verified information on forms submitted by taxpayers against NCDOR system records before activating or rejecting payment plans.

Research Projects

Research Project: "Is Charlotte Ready for MLB?"
Charlotte, NC
01.2024 - 05.2024
  • Investigated the feasibility of establishing a Major League Baseball (MLB) franchise in Charlotte, NC.
  • Conducted a comprehensive literature review on the economic and social impacts of professional sports teams.
  • Analyzed demographic and economic data to assess Charlotte's market potential.
  • Evaluated infrastructure requirements and potential locations for a new stadium.
  • Conducted interviews and surveys to gauge community support and potential fan base.
  • Collaborated with a team member to compile findings and present recommendations.

Cook/Driver Helper/Assistant Manager

Papa John's Pizza
Baltimore, MD
02.2018 - 12.2019
  • Provided phone customer service, demonstrating excellent communication skills in resolving product and consumer complaints
  • Coordinated orders to expedite food from the kitchen according to cook time and delivery time
  • Trained newly hired staff on the process of preparing and cooking pizza
  • Conducted routine stock checks of goods on a daily and monthly basis
  • Awarded Papa John's Best Employee of the Month, February 2019.

Teller

Ivory Coast Housing Bank
Ivory Coast (West Africa)
05.2014 - 01.2017
  • Opened new checking, savings, and lines of credit for customer accounts
  • Directed specific questions to appropriate branch personnel
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.

Education

Bachelor of Science in Economics, Concentration in Business -

University of North Carolina at Charlotte
Charlotte, NC
05.2024

Associate of Arts in Economics -

Community College of Baltimore County
Baltimore, MD
05.2021

Skills

  • Languages: Malinke, French, English
  • Software: Microsoft Office (Word, Excel, PowerPoint,Teams), ITAS, ForecastX, Stata

Timeline

Intern

North Carolina Department of Revenue (NCDOR)
05.2024 - 07.2024

Research Projects

Research Project: "Is Charlotte Ready for MLB?"
01.2024 - 05.2024

Driver

Lyft/Uber
02.2019 - Current

Cook/Driver Helper/Assistant Manager

Papa John's Pizza
02.2018 - 12.2019

Teller

Ivory Coast Housing Bank
05.2014 - 01.2017

Bachelor of Science in Economics, Concentration in Business -

University of North Carolina at Charlotte

Associate of Arts in Economics -

Community College of Baltimore County

Similar Profiles

CREATE PROFILE
Ibrahim Dembele