Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
1
1
Language
8
8
Certifications
5
5
years of post-secondary education
8
8
years of professional experience
Work History
QUALITY CONTROL aND RISK MANAGEMENT SUPERVISOR
Elegance Medical Center
Alain, Abu Dhabi
01.2019 - 02.2021
Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Reported on short- and long-term trends in production to help management make proactive decisions.
QUALITY CONTROL aND RISK MANAGEMENT ANALYST
Victor Valley Global Medical Center
Victroville, CA
01.2015 - 12.2018
Conducted data review and followed standard practices to find solutions.
Identified and resolved variances to bring products in line with requirements.
Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
FRONT DESK RECEPTIONIST
VICTOR VALLEY GLOBAL MEDICAL CENTER
Victorville, CA
02.2013 - 01.2015
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Vice President, HR Operations (UAE and International) at First Abu Dhabi BankVice President, HR Operations (UAE and International) at First Abu Dhabi Bank