Manage medication inventory, ensuring accuracy and efficiency in daily operations.
Support pharmacists in dispensing medications, enhancing workflow, and patient care.
Implement safety protocols, reduce medication errors, and improve patient safety.
Manage the machine and ensure that errors are responded to.
Utilize pharmacy software to streamline processes, achieving measurable improvements in service delivery.
Process prescriptions with precision while maintaining regulatory compliance, manage inventory systems, and coordinate with healthcare providers to ensure accurate medication dispensing.
Assist pharmacists, manage inventory, and ensure accurate medication dispensing.
Utilized pharmacy software to streamline prescription processing and reduce errors.
Resolved medication discrepancies, enhancing patient safety and trust.
Contributed to a collaborative team environment, supporting pharmacy operations.
Fill Canisters and process them onto corresponding machine.
Processed prescriptions with precision while maintaining compliance standards, coordinated with healthcare providers, and managed inventory tracking systems.
Pharmacy Technician
Walgreens
Mechanicsville, VA
10.2023 - 10.2024
Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
Must obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.
Fulfillment Specialist
Walgreens
Mechanicsville, VA
10.2023 - 10.2024
Processed orders efficiently, achieving accuracy in inventory management.
Implemented quality checks, ensuring customer satisfaction and minimizing returns.
Analyzed fulfillment processes, identifying areas for improvement to boost productivity.
Supported cross-departmental initiatives, fostering a cohesive work environment.
Managed inventory tracking and order processing systems, ensuring accurate stock levels and timely deliveries while maintaining exceptional service standards.
Packaging Medication into shipping containers and creating Pallets to be shipped off to Pharmaceutical Facilities.
Managed inventory organization, ensuring timely stock replenishment and accurate record-keeping.
Collaborated with team to enhance workflow efficiency, leading to faster product availability.
Utilized attention to detail in maintaining organized stock areas, improving retrieval speed.
Resolved inventory discrepancies, contributing to smoother operations and customer satisfaction.
Coordinated with delivery teams and store departments to facilitate smooth product transitions from dock to shelf, enhancing operational efficiency.
Receiver/Stocker
Lowes Home Improvement
Sandston, VA
05.2023 - 09.2023
Ensure products are accurately received, stocked, and replenished.
Follow proper lifting guidelines to safely stock products on shelves.
Ensure aisles are clean, organized, and safe.
Engage customers, vendors, and associates with a positive attitude.
Remain vigilant, and report any safety or security concerns around the store.
Maintain a clean and safe work environment, adhering to all safety regulations.
Collaborated with team to maintain secure environment, reduced unauthorized access.
Managed emergency situations, provided swift response, ensured minimal disruption.
Trained new staff on security procedures, increased team readiness and effectiveness.
Maintained facility security through vigilant monitoring, access control, and incident response while coordinating with cross-functional teams to enhance safety protocols.
Documented security incidents, conducted thorough investigations, and implemented preventive measures to reduce security breaches and protect assets.
Partnered with event staff to ensure smooth operations during high-profile events, managing crowd control and emergency response procedures.
Assisted visitors and staff with security-related inquiries while maintaining professional demeanor and ensuring compliance with safety regulations.
Crew Member
Dunkin Donuts
Quinton, VA
08.2022 - 10.2022
Supported inventory management, aiding in optimal stock levels, and minimizing waste.
Delivered exceptional customer service while managing food preparation, cash handling, and maintaining store cleanliness standards in a fast-paced environment.
Built positive relationships with customers and team members while ensuring efficient order processing and maintaining product quality standards.
Adapted quickly to changing priorities while maintaining high service standards, and supporting team members during high-volume periods.
Streamlined drive-through operations by implementing efficient order sequencing methods, reducing customer wait times during peak hours.
Orchestrated daily inventory counts and stock rotation protocols, preventing product spoilage, and maintaining optimal supply levels.
Mentored new team members on POS systems and store procedures, while maintaining consistent service quality during training periods.
EditDeletemove
Sales/ Warehouse Associate
Hudson News
Richmond International Airport
02.2022 - 08.2022
Managed dual roles in sales and warehouse operations, optimizing inventory flow and enhancing customer service while maintaining accurate stock records.
Coordinated merchandise receiving, storage, and distribution processes while ensuring compliance with safety protocols and inventory accuracy.
Supported cross-functional teams in retail operations, facilitating smooth communication between sales floor and warehouse to meet customer demands.
Led cash transactions, reduced errors, improved customer satisfaction through effective team training.
Managed daily cash reconciliation and deposit procedures, resolved discrepancies, implemented error-reduction protocols, maintained precise transaction records.
Crew Member
Wendy's
Quinton, VA
01.2021 - 07.2021
Mentored junior staff in customer service excellence, handled complex customer inquiries, coordinated with kitchen team to ensure smooth service flow.
Fostered cross-functional collaboration between front counter and kitchen teams, ensuring seamless order fulfilment and elevated service standards.
Assisted customers efficiently, enhancing satisfaction and fostering repeat visits.
Collaborated with team to maintain a clean, organized dining area, ensuring a welcoming environment.
Operated cash register accurately, handling transactions and reducing errors.
Prepared food items following health standards, contributing to consistent quality.
Resolved customer complaints swiftly, improving overall service experience.
Sales Associate
Rack Room Shoes
Sandston, VA
07.2020 - 01.2021
Drove retail sales through personalized customer service, managed inventory tracking, and delivered exceptional shopping experiences while maintaining store standards.
Built strong relationships with diverse customers, coordinated with team members to optimize sales floor operations and product displays.
Maintained accurate transaction records, processed payments efficiently, and ensured proper stock rotation while adhering to company policies.
Assisted customers in finding ideal footwear solutions, resolved concerns promptly, and contributed to positive shopping atmosphere.
Streamlined inventory management system and enhanced customer satisfaction through personalized footwear consultations, leading to consistent sales growth.
Orchestrated cross-functional team efforts to optimize store displays and merchandise placement, maximizing product visibility and customer flow.
Crew Member
Dunkin Donuts
Quinton, VA
02.2020 - 07.2020
Supported inventory management, aiding in optimal stock levels and minimizing waste.
Delivered exceptional customer service while managing food preparation, cash handling, and maintaining store cleanliness standards at a fast-paced environment.
Built positive relationships with customers and team members while ensuring efficient order processing and maintaining product quality standards.
Adapted quickly to changing priorities while maintaining high service standards and supporting team members during high-volume periods.
Streamlined drive-through operations by implementing efficient order sequencing methods, reducing customer wait times during peak hours.
Orchestrated daily inventory counts and stock rotation protocols, preventing product spoilage and maintaining optimal supply levels.
Mentored new team members on POS systems and store procedures while maintaining consistent service quality during training periods.
Education
High School Diploma -
Varina High School
Varina, VA
06.2022
Skills
Customer service
Inventory Management
Compounding Techniques
Team collaboration
Medication Safety
Data entry
Problem solving
Communication Skills
Conflict resolution
Risk Management
Workflow Optimization
Customer Engagement
Data analysis
Forklift certified
Hobbies and Interests
I love gaming and content creation, and I've created a couple projects that I've posted on social media