Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ibrahim Ibrahim

Pottstown,PA

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Staff Member

Step By Step, Inc.
Pottstown, PA
01.2020 - Current
  • Provided assistance to individuals with physical and mental disabilities in activities of daily living.
  • Assisted in developing, implementing and monitoring individual service plans.
  • Supervised and monitored the safety of clients during recreational activities.
  • Facilitated communication between clients, families, and other healthcare professionals.
  • Instructed clients on proper use of adaptive equipment for mobility, communication, and self-care needs.
  • Encouraged client participation in community activities such as shopping trips, volunteering opportunities and recreational activities.
  • Monitored client behavior to ensure compliance with established rules and regulations.
  • Developed positive relationships with clients by providing emotional support and guidance.
  • Assisted with the development of skills needed for independent living such as budgeting money or grocery shopping.

Community Manager

Peaceful Living Wellness
Harleysville, PA
12.2019 - 07.2021
  • Analyzed user feedback and identified areas of improvement.
  • Drafted monthly reports to track the performance of home health aides.
  • Developed and implemented quality assurance protocols for home health aides.
  • Scheduled and coordinated training sessions for new and existing home health aides.
  • Conducted regular meetings with staff to discuss progress, concerns, and challenges related to patient care.
  • Assessed the needs of patients and provided guidance to home health aides on how best to meet those needs.
  • Monitored the daily activities of home health aides to ensure they are following their assigned tasks correctly.
  • Provided feedback and coaching in order to improve the performance of individual home health aides.
  • Responded promptly to complaints from patients or other healthcare professionals regarding the performance of a home health aide.

Home Health Aide

Visiting Angels Home Care
Pottstown, PA
09.2019 - 01.2021
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.

Direct Support Professional

Kencrest Services
Royersford, PA
04.2018 - 08.2019
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Used approved crisis intervention techniques in emergency situations.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.

Customer Service Associate

Wawa
Skippack, PA
04.2017 - 06.2018
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Maintained an organized system for tracking customer interactions and feedback.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Followed up with customers after purchase to ensure satisfaction.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Stocked shelves with newly arrived products.
  • Recorded quantity, type and value of materials or items received.

Education

Bachelor of Arts - Archeology

Cairo University
Cairo - Egypt
06-2009

Skills

  • Personal Care Assistance
  • Client Confidentiality
  • Safety Awareness
  • First-Aid and CPR
  • Behavioral Support
  • Activity Planning
  • Meal Preparation
  • Behavioral Management
  • Appointment Scheduling
  • Progress Documentation
  • Chronic Disease Management
  • Patient Management
  • Direct Patient Care
  • Transportation
  • Client Transportation
  • Client Documentation
  • Clinical Quality Program Standards
  • Client Safety and First Aid
  • Safety Monitoring
  • Crisis Management
  • Quality Program Protocols
  • Patient Care
  • Knowledge of State Regulations
  • Health Services
  • Social Skills Development
  • Medication Administration

Certification

  • CPR/FIRST AID/ AED

Timeline

Direct Support Staff Member

Step By Step, Inc.
01.2020 - Current

Community Manager

Peaceful Living Wellness
12.2019 - 07.2021

Home Health Aide

Visiting Angels Home Care
09.2019 - 01.2021

Direct Support Professional

Kencrest Services
04.2018 - 08.2019

Customer Service Associate

Wawa
04.2017 - 06.2018

Bachelor of Arts - Archeology

Cairo University

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Ibrahim Ibrahim