Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ibrahim Iqbal

Rosenberg,Texas

Summary

Experienced professional with 4 years in customer service and 3 years in technical computer repair. Demonstrates strong troubleshooting skills and a commitment to excellent customer experiences. Skilled in resolving technical issues and communicating effectively. Seeks to apply technical expertise and communication skills in the Construction industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Apple Repair Technician

CSAT SOLUTIONS
Houston, TX
05.2021 - Current
  • Diagnosed and resolved hardware, software, network, and peripheral issues on Macintosh systems.
  • Repaired damaged components such as logic boards and power supplies.
  • Ensured compliance with industry standards while performing repairs on customer equipment.
  • Improved repair time for the group by over 30%.

Manager

Food Fusion
Sugar Land, TX
07.2018 - 04.2021
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Analyzed market trends and competitive landscape to identify growth opportunities.
  • Identified new potential markets and developed plans for targeting them.
  • Excelled in building strong relationships with customers and staff through empathetic and responsive communication.

Education

Bachelor of Science - Construction Management

University of Houston
Houston, TX
05-2025

Associate of Applied Science - Biology

Wharton County Junior College
Sugar Land, TX
04-2023

Skills

  • AutoCAD Proficiency
  • Adaptable and Quick Learner
  • Analytical Problem Solving
  • MS Office Proficient
  • Schedule Development
  • Articulate

Certification

  • CPR
  • AED
  • First Aid

Timeline

Apple Repair Technician

CSAT SOLUTIONS
05.2021 - Current

Manager

Food Fusion
07.2018 - 04.2021

Bachelor of Science - Construction Management

University of Houston

Associate of Applied Science - Biology

Wharton County Junior College

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Ibrahim Iqbal