Ibrahim@ Kopuzlu
Brooklyn,NY
Summary
Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to ensure customer satisfaction.
Overview
8
8
years of professional experience
Work History
Driver
Uber And Lyft
New York, NY
03.2022 - Current
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Adhered to all applicable laws and regulations while operating the vehicle.
- Washed, vacuumed and organized vehicle to maintain cleanliness and passenger satisfaction.
- Monitored traffic conditions to determine optimal travel routes.
Store Owner
Garden of Kings Corp
Queens, NY
09.2019 - 06.2022
- Executed marketing initiatives focused on new launches and special offers.
- Efficiently handled customer issues, ensuring satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
Store Manager
Carnival Supermarket
Brooklyn, NY
11.2017 - 08.2019
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Recruited, trained and supervised new employees.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server
Galata Restaurant
New York, NY
07.2016 - 08.2017
- Greeted customers, answered questions and recommended specials increase profits.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
TLC LICENSE -
J1 Driving And Training Center
Jackson Heights, Queens12-2017
High School Diploma -
Kocasinan Lisesi
Istanbul,Turkey06-2007
Skills
- Safe driving practices
- Route planning expertise
- Strong work ethic
- Traffic law observation
- Commercial driving
- Passenger transportation
- Clean driving record
- Client relations
Languages
English
Full Professional
Turkish
Native/ Bilingual
Timeline
Driver
Uber And Lyft
03.2022 - Current
Store Owner
Garden of Kings Corp
09.2019 - 06.2022
Store Manager
Carnival Supermarket
11.2017 - 08.2019
Server
Galata Restaurant
07.2016 - 08.2017
TLC LICENSE -
J1 Driving And Training Center
High School Diploma -
Kocasinan Lisesi
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