Ibrahim Muhawieh
Danville,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Strong leader dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Ambitious and passionate job seeker eager to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Director of Business Operations
Property Sciences Group
07.2022 - 12.2022
- Increased profit margins by 30% and established additional revenue streams through government contracts/RFPs.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Oversaw day-to-day business operations by fostering deep professional relationships with top mortgage lenders and nationwide real estate appraisers.
- Listened to staff and customer issues to deliver solutions, propel customer experiences.
- Collaborated with Senior Executive leaders to develop stronger financials and analyze reporting/data to facilitate business growth.
Affiliate Regional Manager
Property Sciences Group
07.2021 - 07.2022
- Supervised 9 team members to optimize day-to-day operations, strategic initiatives, and P&L.
- Built and deepened partnerships with real estate industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Worked diligently to resolve time-sensitive issues and recurring complaints, promoting loyalty, and enhancing operations.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Affiliate Coordinator
Property Sciences Group
09.2020 - 07.2021
- Acted in a liaison capacity between contractors (appraisers) and top mortgage lenders to expedite the mortgage lending process.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Collaborated and coached employees through day-to-day work and complex problems.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Lead Food Server
Simply Elegance Catering
08.2017 - Current
- Maintain cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Follow food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivate warm relationships with regular customers.
- Practice good time management to deliver customers' prepared orders quickly and accurately.
Special Events Assistant
San Francisco State University
03.2016 - 06.2017
- Coordinated departmental communication to facilitate project task scheduling.
- Assisted in planning, logistics and execution of on-campus special events.
- Liaised with event support personnel, outside vendors and suppliers.
- Tracked and maintained project budgets adhering to University-specific budget guidelines.
Education
Bachelor of Science - Business Administration (Finance)
San Francisco State University
San Francisco, CA05.2019
Bachelor of Science - Study Abroad Program
Carlos III, University of Madrid
Madrid, Spain 06.2018
Skills
- Intelligent Decision-Making
- Financial Data Interpretation
- Microsoft Office Proficiency
- Presentation Skills
- Negotiation Skills
- Six Sigma
- Multi-Million Dollar P&L Management
- Property Management Skills (managed Family Real Estate for 3 years)
- Performance Tracking and Evaluations
Timeline
Director of Business Operations
Property Sciences Group
07.2022 - 12.2022
Affiliate Regional Manager
Property Sciences Group
07.2021 - 07.2022
Affiliate Coordinator
Property Sciences Group
09.2020 - 07.2021
Lead Food Server
Simply Elegance Catering
08.2017 - Current
Special Events Assistant
San Francisco State University
03.2016 - 06.2017
Bachelor of Science - Business Administration (Finance)
San Francisco State University
Bachelor of Science - Study Abroad Program
Carlos III, University of Madrid
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