Ibrahim Alnaimat
Sarasota
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Management Trainee
The Ritz Carlton Sarasota
08.2023 - Current
- Rooms Controller
- Night Auditor
- Leadership Exposure
Front Office Supervisor - Acting Night Manager
Mövenpick Resort & Residences Aqaba
10.2022 - 07.2023
- Recruited, trained and developed administrative team to support corporate growth and objectives
- Kept close eye on front desk to promptly address and resolve issues
- Fielded complaints from clients and customers and rectified issues.
Receptionist - Acting Front Office Supervisor
Movenpick Resort & SPA Tala Bay
11.2019 - 10.2022
Receptionist
Marina Plaza Hotel
03.2018 - 11.2019
Receptionist
Aqua Marina Hotel
06.2017 - 03.2018
Education
BBA - Applied English Language
University Of Jordan
07.2022
Skills
- Taking responsibilities seriously and respecting the concept of teamwork
- Ability to communicate with customers, regulatory officials, and staff, in a helpful manner
- Excellent on Microsoft Office & browsing and searching in the internet engines
Websites
Personal Information
- Date of Birth: 02/18/00
- Nationality: Jordanian
Certification
- Certified By "Global Academy of Finance and Management" - 2020
- Certification of completion of "An Advanced Excel" - 2020
- Certification of completion of "Let's break the chain Covid-19 infection" By MBRU, IN 2022.
- Certification of completion of "Profit and loss essential" - 2023
- Certification of completion of "Advanced hotel revenue management" - 2023
- Certification of completion of "Body language basics" - 2023
- Certification of completion of "Introduction to hospitality management" - 2023
- Certification of completion of "Managing Team Performance" - 2023
- Certification of completion of "Problem Solving and Creative Thinking"
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Management Trainee
The Ritz Carlton Sarasota
08.2023 - Current
Front Office Supervisor - Acting Night Manager
Mövenpick Resort & Residences Aqaba
10.2022 - 07.2023
Receptionist - Acting Front Office Supervisor
Movenpick Resort & SPA Tala Bay
11.2019 - 10.2022
Receptionist
Marina Plaza Hotel
03.2018 - 11.2019
Receptionist
Aqua Marina Hotel
06.2017 - 03.2018
BBA - Applied English Language
University Of Jordan
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