Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ibrahim Osman

Irvington,NJ

Summary

Hardworking and reliable professional with experience in warehouse operations, customer service, and fast-paced, physically demanding environments. Skilled in loading/unloading, equipment operation, inventory management, and safety compliance. Proven ability to work outdoors in all weather conditions, meet tight deadlines, and collaborate effectively with team members to achieve operational goals.

Overview

5
5
years of professional experience

Work History

Fulfillment Center Associate

Amazon
03.2024 - Current

• Load, unload, and process packages in a high-volume fulfillment center to meet tight delivery schedules.
• Operate pallet jacks and handheld scanners to move and track merchandise accurately.
• Follow strict safety protocols to prevent workplace accidents and protect product integrity.
• Work collaboratively in a fast-paced environment to meet daily productivity targets.

Porter

Deep Foods
03.2023 - 01.2024

Supported warehouse and kitchen operations, including stocking, organizing, and maintaining cleanliness.
• Coordinated with team members to ensure timely delivery of goods.
• Maintained accurate inventory records to support efficient operations.

Customer Service Representative

Discount Outlet
01.2022 - 02.2023

Assisted customers with purchases, returns, and product inquiries, ensuring a positive experience.
• Managed transactions quickly and accurately, reducing wait times and improving service flow.
• Resolved issues effectively, maintaining customer satisfaction and loyalty.

Customer Service Representative

Busy Sales Boy Clothing
02.2020 - 08.2021

• Assisted customers, managed sales transactions, and maintained store presentation.
• Implemented process improvements that reduced wait times and improved efficiency.

Education

GED -

NCC-Adult Learning Center
Newark, NJ

Biological Sciences

West African Senior High School
Accra
10-2021

Skills

  • CORE SKILLS
    Loading & Unloading Cargo
    Inventory & Quality Control
    Team Collaboration
    Customer Service & Issue Resolution
    Time Management & Multitasking
    Safety & Compliance (OSHA Standards)
    Equipment Use (Pallet Jack, Scanner)
    Problem Solving

Languages

English
Native or Bilingual

Timeline

Fulfillment Center Associate

Amazon
03.2024 - Current

Porter

Deep Foods
03.2023 - 01.2024

Customer Service Representative

Discount Outlet
01.2022 - 02.2023

Customer Service Representative

Busy Sales Boy Clothing
02.2020 - 08.2021

GED -

NCC-Adult Learning Center

Biological Sciences

West African Senior High School