Ibrahim Suleiman

• Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
• Improved patient satisfaction by providing thorough and compassionate care during consultations.
• Provided ongoing support to patients with chronic illnesses by monitoring their progress and adjusting treatment plans as necessary.
• Coordinated with multidisciplinary healthcare teams to develop integrated care strategies for complex cases involving multiple medical issues or comorbidities.

• Led continuous improvement initiatives aimed at enhancing service delivery models while maintaining high-quality patient care standards across all departments.
• Oversaw risk management activities within the organization, mitigating potential issues related to patient safety or liability concerns.
• Collaborated with IT teams to develop secure electronic medical records systems that optimized data storage, retrieval, and analysis capabilities.
• Improved patient care quality by implementing comprehensive medical management strategies and protocols.

• Coordinated educational events for providers aimed at increasing awareness of regulatory changes as well as best practices in patient care delivery.
• Increased provider satisfaction scores Number% by collecting and credentialing demographic updates, investigating claims and inquiries and overseeing network integrity.
• Identified opportunities for process improvement within the provider relations department, implementing changes that led to increased efficiency and cost savings.
• Established strong relationships with key stakeholders in the healthcare industry, positioning the organization as a trusted partner in patient care.

Pre approval department