Ibrahim Zorbaci
Server
Belgrade,MT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2023 - 04.2024
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
Taco Bell
05.2022 - 09.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Upsold additional products and services to customers to boost sales.
- Assisted customers with menu items and accurate order fulfillment.
Maintenance Assistant
Super 8 Hotel
05.2022 - 10.2023
Grocery Stocker
Walmart
06.2023 - 09.2023
Skills
Punctual
High-volume dining
Cool Under Pressure
Teamwork and Collaboration
Upselling
Team Leadership
Timeline
Server
Buffalo Wild Wings
09.2023 - 04.2024
Grocery Stocker
Walmart
06.2023 - 09.2023
Cashier
Taco Bell
05.2022 - 09.2024
Maintenance Assistant
Super 8 Hotel
05.2022 - 10.2023