Ibrahima Bah
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Immigrant Consultant
Leo Frasier Attorney At Law
02.2020 - Current
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Sales Associate
Verizon
03.2018 - 01.2020
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Customer Service Representative
Embrace Management
02.2017 - 02.2018
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Administrative Assistant
Dow Jones
03.2016 - 12.2016
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
Highschool of Guinea
GuineaBusiness Administration
Hostos Community College of The City University of New York
The Bronx, NY05.2012
Skills
- Project Implementation
- Goal Setting
- Customer Relationship Management
- Work Planning and Prioritization
- Integrity and Honesty
- Problem-Solving
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working
Fulani
Native or Bilingual
Spanish
Full Professional
Timeline
Immigrant Consultant
Leo Frasier Attorney At Law
02.2020 - Current
Sales Associate
Verizon
03.2018 - 01.2020
Customer Service Representative
Embrace Management
02.2017 - 02.2018
Administrative Assistant
Dow Jones
03.2016 - 12.2016
High School Diploma -
Highschool of Guinea
Business Administration
Hostos Community College of The City University of New York
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