Overview
Work History
Education
Timeline
Generic
Ibrahima Gueye

Ibrahima Gueye

Colorado Springs,CO

Overview

43
43
years of professional experience

Work History

Uber/Lyft Driver

Uber And Lyft
12.2015 - 12.2017
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to passenger concerns and complaints politely and professionally.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Remained calm and poised in emergent situations.
  • Communicated with passengers regarding estimated time of arrival.
  • Assisted elderly and disabled passengers entering and exiting shuttle.

Housekeeper

Wordsworth Academy @Ford Rd
02.2003 - 12.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Security Officer

Spectaguard
10.1998 - 10.2002
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Responded quickly to emergency situations to assess and deflect issues.

Commercial Airline Agent

Ethiopian Ailines
10.1989 - 12.1994
  • Generated and audited daily reservations reports to verify reservation completion, accuracy and preparedness.
  • Utilized sales training techniques to provide best call quality possible.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

COommercial Agent

Air France
10.1974 - 12.1983
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Resolved caller issues quickly and thoroughly.
  • Informed clients of policies and procedures.

Education

3years Of College - General Studies

Lycee Blaise Diagne
Dakar Senegal
10.1961

Timeline

Uber/Lyft Driver

Uber And Lyft
12.2015 - 12.2017

Housekeeper

Wordsworth Academy @Ford Rd
02.2003 - 12.2015

Security Officer

Spectaguard
10.1998 - 10.2002

Commercial Airline Agent

Ethiopian Ailines
10.1989 - 12.1994

COommercial Agent

Air France
10.1974 - 12.1983

3years Of College - General Studies

Lycee Blaise Diagne

Similar Profiles

CREATE PROFILE
Ibrahima Gueye