Ibrahimu Zengo
Reynoldsburg,OH
Summary
Resourceful Technician known for productive and efficient task completion. Skilled in network troubleshooting, hardware configuration, and software installation. Excel at problem-solving, time management, and communication, ensuring smooth operation of IT systems and positive end-user support experiences.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Inbound Stower
Cardinal Health
Groveport, Ohio
10.2024 - Current
- Sorted incoming products to ensure efficient stock placement and retrieval.
- Maintained accurate inventory records through regular checks and updates.
- Collaborated with team members to enhance workflow and productivity.
- Operated material handling equipment to transport goods within the warehouse.
- Conducted regular quality control inspections on received products.
Construction Equipment Mechanic
Army Reserve
Whitehall, OH
11.2022 - Current
- Performed diagnostic tests on construction equipment to identify mechanical malfunctions.
- Executed preventive maintenance schedules to ensure optimal equipment performance and longevity.
- Repaired hydraulic systems on heavy machinery to restore functional efficiency.
- Coordinated parts inventory management to streamline repair processes and reduce downtime.
- Utilized technical troubleshooting skills to resolve complex equipment issues effectively.
- Collaborated with team members to enhance repair techniques and knowledge sharing.
- Maintained cleanliness and organization within the workshop to promote safety and efficiency.
- Assisted in the development of safety protocols for equipment operations and maintenance.
Pallet Builder
JCPenney
Columbus, OH
01.2024 - 09.2024
- Executed pallet assembly tasks in compliance with safety and quality standards.
- Monitored inventory levels to ensure timely material preparation for production.
- Collaborated with team members to streamline pallet building processes.
Costumer Service
Burlington
Reynoldsburg, Ohio
01.2023 - 07.2023
- Handled customer inquiries efficiently to ensure satisfaction and timely resolutions.
- Facilitated order processing coordination to streamline operations and improve workflow.
- Assisted customers with technical support to resolve product-related issues.
Education
Reynoldsburg Highschool
Reynoldsburg, OhioSkills
- Equipment maintenance
- Technical troubleshooting
- Parts ordering
- Customer support
- Problem solving
- Attention to detail
- Hardware installation
- System maintenance
- Desktop technical support
- Software deployment management
- System performance optimization
- Technical support
- Information security
- Data retention
- Analytical and methodical
Languages
Swahili
Native/ Bilingual
Timeline
Inbound Stower
Cardinal Health
10.2024 - Current
Pallet Builder
JCPenney
01.2024 - 09.2024
Costumer Service
Burlington
01.2023 - 07.2023
Construction Equipment Mechanic
Army Reserve
11.2022 - Current
Reynoldsburg Highschool