Iby Gamarro
Simi Valley,CA
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
15
15
years of professional experience
Work History
Project Manager
Solid Custom Builds
05.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large residential projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Implemented new payroll program
Program Director
Nexgen
10.2021 - 05.2024
- Developed Retail program from ground up, laying out framework, and defining roles.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving..
- Established program policies and procedures to comply with regulatory requirements.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Added 4 million in revenue within the first 9 months
Program Director
AZ Air Conditioning and Heating
10.2015 - 07.2021
- Led HVAC retail programs from start to completion with all related deadlines, milestones, and processes.
- Helped HVAC Retail program increase from 12 million to 23 Million annual revenue.
- Monitored performance and identified needed improvements based on targeted program evaluation strategies
- Overseeing CRM transfer to Service Titan of entire company
- Set and ran individual group and training session for each department, including the Call Center, Technicians, Installers and Sales
- Grew the Call Center from 10 reps to 25 reps. Designing their call by call scripts, rebuttals and ongoing training
Operations Manager
Fix It Fast Plumbing
05.2010 - 08.2015
- Optimized procedures and workflow based on tracking and analysis of business trends in the industry
- Resolved process inefficiencies through effective analysis and resolution of deficient areas
- Developed team culture focused on group success and continuous improvement
- Handled company-wide reporting systems, keeping managers informed of performance with real-time tracking data
- Launched company CRM
Education
Moorpark College
Moorpark, CASkills
- Project planning and development
- Relationship building
- Strategic planning
- Client relations
- Stakeholder communications
- Risk management
- Budgeting and forecasting
- Cross-functional collaboration
- Conflict management
- Mergers and acquisitions
Accomplishments
- Designed and launched the Retail HVAC Partnership with Home Depot and Nexgen, resulting in a growth of Revenue of 4 million within 9 months.
- Presented with the Sales Growth Award for spurring more than 20% growth for 12 consecutive months.
Languages
Spanish
Native or Bilingual
Timeline
Program Director
Nexgen
10.2021 - 05.2024
Project Manager
Solid Custom Builds
05.2021 - Current
Program Director
AZ Air Conditioning and Heating
10.2015 - 07.2021
Operations Manager
Fix It Fast Plumbing
05.2010 - 08.2015
Moorpark College
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