Iby Gamarro
Simi Valley,CA
Summary
Operations and logistics professional with 12+ years of experience streamlining distribution, warehouse coordination, and retail program execution. Proven success in driving efficiency, implementing process improvements, and managing large field teams. Skilled in CRM/WMS system rollouts, vendor coordination, and ensuring safety compliance. Known for strong leadership, strategic planning, and hands-on execution.
Overview
12
12
years of professional experience
Work History
Project Manager
Solid Custom Builds
Los Angeles, CA
05.2024 - 05.2025
- Managed custom project spanning 17,000 sqft, ensuring compliance with budgets and safety protocols.
- Increased productivity by 30% through optimized vendor coordination and streamlined workflows.
- Implemented digital payroll and time-tracking solution, reducing labor costs by 12%.
- Coordinated permits and inspections to guarantee timely project delivery..
Retail Business Development Director
Nexgen
Southern CA
10.2021 - 05.2024
- Oversaw multi-site retail logistics and fulfillment across Anaheim, Los Angeles, and Thousand Oaks.
- Collaborated with purchasing to resolve inventory gaps, and maintain accurate stock levels.
- Reduced turnaround times by 25% by optimizing in-store processes and field team workflows.
- Implemented labor protocols and safety standards across all regional operations.
- Recruited, trained, and managed retail and logistics staff, focusing on performance improvement.
- Acted as a liaison between logistics, sales, and purchasing teams to resolve supply chain issues.
Business Development Manager
AZ Air Conditioning & Heating
Los Angeles, CA
10.2013 - 07.2021
- Built and led call center team, achieving 75% appointment and 45% sales conversions.
- Implemented ServiceTitan CRM and established company-wide standard operating procedures.
- Directed retail programs for Home Depot, Costco, and Lowe’s, generating $23 million in revenue.
- Optimized inventory and service coordination to consistently meet performance objectives.
- Created streamlined processes for scheduling, dispatching, and job closeout reporting.
Education
Associate of Arts - Journalism And Mass Communication
Moorpark College
Moorpark, CA01-2006
Skills
- Distribution and inventory management
- Warehouse layout and optimization
- CRM / WMS implementation
- Process improvement and automation
- Vendor coordination and contracting
- Labor standards and team leadership
- Budgeting and forecasting
- SOP development and onboarding
- ServiceTitan CRM, WMS
- Scheduling and inventory software
- Retail POS systems
Languages
- English
- Spanish
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Project Manager
Solid Custom Builds
05.2024 - 05.2025
Retail Business Development Director
Nexgen
10.2021 - 05.2024
Business Development Manager
AZ Air Conditioning & Heating
10.2013 - 07.2021
Associate of Arts - Journalism And Mass Communication
Moorpark College
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