Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Icaro Souza

Richmond,CA

Summary

Dedicated and experienced professional with a strong background in the automotive industry, specializing in driving and car wash operations. Proven track record of excellence in both individual driver roles and leadership positions as a supervisor. Possesses a comprehensive understanding of vehicle maintenance and cleanliness standards, coupled with exceptional organizational and managerial skills. Demonstrated ability to lead and motivate teams to achieve high levels of performance and customer satisfaction. Adept at implementing efficient car wash processes and ensuring the quality and timeliness of service delivery. Known for exceptional attention to detail, safety-conscious approach, and commitment to maintaining a positive and productive work environment. Seeking to leverage expertise in driving and supervision to contribute to a dynamic team and drive organizational success.

Overview

24
24
years of professional experience

Work History

Driver

Uber
01.2022 - Current
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Car Wash Manager

Premium Car Wash
08.2021 - 10.2022
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed daily operations for optimal efficiency and profitability, including scheduling staff and overseeing inventory management.
  • Conducted periodic competitive analysis to stay informed of industry trends and best practices, implementing relevant strategies into business operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Car Wash Detailer

Premium Car Wash
06.2017 - 07.2020
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Refilled gas tanks and documented fluid levels.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Collected and disposed of trash in vehicle console spaces and under seats.

Cashier Manager

Supermercados Econo
03.2006 - 02.2016
  • Implemented loss prevention measures to mitigate theft incidents at the register area.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed detailed plans based on broad guidance and direction.

Cashier

Supermercados Econo
01.2000 - 03.2005
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Some College - Law (Pre-Law)

Faculdade Mauricio De Nassau
Brasil

Skills

  • Order picking and processing
  • Basic vehicle repairs
  • Transportation
  • GPS and route planning
  • Passenger Assistance
  • Clean Driving Record
  • Defensive Driving

Languages

Portuguese
Full Professional
Spanish
Limited Working
English
Full Professional

Timeline

Driver

Uber
01.2022 - Current

Car Wash Manager

Premium Car Wash
08.2021 - 10.2022

Car Wash Detailer

Premium Car Wash
06.2017 - 07.2020

Cashier Manager

Supermercados Econo
03.2006 - 02.2016

Cashier

Supermercados Econo
01.2000 - 03.2005

Some College - Law (Pre-Law)

Faculdade Mauricio De Nassau
Icaro Souza