Summary
Overview
Work History
Education
Skills
Certification
Timeline

Icarus Verdeyen

Mundelein,IL

Summary

Professional employee with 5 years of experience in the customer service industry and retail environment. Determined to perform all tasks given and assist customers in any way possible. Organized groups of people to allow for the business to run smoothly. Helpful towards all employees and will assist whenever I am needed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Host W/ Serving

Josh Post
Libertyville, IL
May.2018 - Current
  • Was responsible for managing hosts, food runners, and takeout personnel.
  • Managed tip-out for the entirety of our staff.
  • Supported and assisted hosts with customers and the flow of wait time to being seated.
  • Managed the flow of food from the kitchen to tables.
  • Took calls over the phone to place orders, answer questions, and assist customers in any way possible.
  • Checked in with customers at tables and assisted them to make the dining experience as enjoyable as possible.
  • Assisted servers in cleaning and prepping tables for new customers and made the flow from one guest to the next.
  • Helped the team in closing and setting up for each day.
  • Talked to customers by taking their orders, answering questions about the menu, and bringing things they needed.

Education

Marketing

Indiana University Bloomington, Bloomington, IN
  • Dean's List Scholarship Recipient
  • Direct admitted to the Kelley Program

Hospitality Management & Supervision

College of Lake County, Grayslake, IL
05.2023

High School Diploma -

Carmel Catholic , Mundelein, IL
05.2020
  • Honor Roll
  • Awarded National Honor Society
  • Awarded National Business Honor Society
  • Awarded Youth Leadership 2019
  • Awarded Youth Leadership 2020
  • GPA: 3.9
  • Extracurricular Activities: Feed My Starving Children
  • Extracurricular Activities: Teacher for Kindergarteners, 2nd Grade, and 3rd Grade

Skills

  • Team Leader
  • Train Staff
  • Problem Solver
  • Dedicated
  • Team Player
  • Hard Worker

Certification

  • ServSafe: Food Handling & Alcohol License
  • Certified: Hospitality Human Resources Management and Supervision 2.0

Timeline

Head Host W/ Serving - Josh Post
05.2018 - Current
Indiana University Bloomington - , Marketing
College of Lake County - , Hospitality Management & Supervision
Carmel Catholic - High School Diploma,

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Icarus Verdeyen