Icika Mompremier
Miramar,FL
Summary
Dedicated and compassionate healthcare provider with 20 years of experience in ensuring exceptional positive patient outcome in hospitals, clinics, outpatient facilities. Expertise in patient assessment, treatment planning, care coordination with a strong focus on evidence-based practices. Proven ability to build trusting relationships with patients and families, ensuring clear communication and understanding of treatment options. Adept at collaborating with interdisciplinary teams to enhance patient outcomes and streamline processes. Committed to continuous professional development and staying current with healthcare trends. Seeking to contribute skills and passion for patient care to [specific organization or role].
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomist
Holy Cross Medical Group
02.2023 - Current
- Perform venipunctures and capillary punctures to collect blood samples safely and efficiently.
- Communicate with patients to explain procedures, alleviate anxiety, and obtain consent.
- Label and prepare blood samples for analysis, ensuring proper storage and transport to laboratory.
- Follow strict infection control and safety procedures to protect both patients and themselves.
- Maintain accurate records of blood collection procedures and patient information.
- Ensure that all phlebotomy equipment is sterilized and in good working order.
- Monitor patients during and after blood collection for any adverse reactions.
Care Coordinator
Providence Community Center
11.2014 - 04.2023
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Built strong relationships with clients to deliver emotional support and companionship.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Assistant Manager
Latino Medical Center
07.2017 - 11.2019
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Partnered with HR team and General manager to outline and define position requirements in accordance with company needs.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Payroll Administration for 10 employee.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Evaluated employee performance and provided coaching and constructive guidance to address areas of concern.
Medical Assistant
LaQuinta Medical Center
07.2010 - 11.2014
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinate front desk and back office routine approximately with 30+ patient daily.
- Performed medical records management, including filing, organizing and scanning documents.
- Processed, maintained billing cycle every 30 days.
- Coordinated and maintained referrals.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified explanation of benefits (EOB) for patient services.
- Process payment for financial ease.
Clinical Assistant
Mont Sinai Hospital
07.2005 - 11.2010
- Measured vital signs, collected specimen and completed EKG.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment
Education
Certificate of Completion - Practical Nursing (LPN)
Sunshine Training Center
Miami, FL06-2015
Bachelor of Arts - Health Administration
ATI
Miami, FL06-2010
Certificate - Patient Care/EKG/Phlebotomy
Lindsey Hopkins Technical College
Miami, FL12-2004
Skills
- Clinical Skills/Teamwork
- Cultural Competence
- Adaptability
- Infection Control
- HIPAA Compliance/Quality Control
- Compassion Empathy
- Health Education
- Communication
- Time Management
- Critical Thinking
- Detail Orientated
- Data Entry
Certification
- CMA - Certified Medical Assistant
- Certified Phlebotomist
Timeline
Phlebotomist
Holy Cross Medical Group
02.2023 - Current
Assistant Manager
Latino Medical Center
07.2017 - 11.2019
Care Coordinator
Providence Community Center
11.2014 - 04.2023
Medical Assistant
LaQuinta Medical Center
07.2010 - 11.2014
Clinical Assistant
Mont Sinai Hospital
07.2005 - 11.2010
- CMA - Certified Medical Assistant
- Certified Phlebotomist
Certificate of Completion - Practical Nursing (LPN)
Sunshine Training Center
Bachelor of Arts - Health Administration
ATI
Certificate - Patient Care/EKG/Phlebotomy
Lindsey Hopkins Technical College
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