Shamonique Hooper
Newark,NJ
Summary
Collaborative management professional with demonstrated success solving complicated issues and making proactive operational improvements. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, and team morale-building to enhance employee engagement and boost performance. Currently seeking remote location career opportunity.
Overview
16
16
years of professional experience
Work History
Specialty Team Leader
Target Corporation
05.2008 - Current
- Managed over 30+ employees and evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw daily store operating hours opening and closing procedures.
Department Manager
Conway Department Store
10.2007 - 10.2010
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Associate of Arts - Fashion Design
New York Institute of Art And Design
New York, NY06.2007
Skills
- Team Management
- Customer Experience
- Merchandising and Display
- Critical Thinking
- Operational Efficiency
- Teamwork and Collaboration
- Interpersonal Communication
- Organization and Time Management
- Decision-Making
- Flexible and Adaptable
Additional Information
Microsoft Office Suite (Excel, Word, Outlook, Powerpoint)
Timeline
Specialty Team Leader
Target Corporation
05.2008 - Current
Department Manager
Conway Department Store
10.2007 - 10.2010
Associate of Arts - Fashion Design
New York Institute of Art And Design
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