Shamonique Hooper
Newark,NJ
Summary
Collaborative management professional with demonstrated success solving complicated issues and making proactive operational improvements. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, and team morale-building to enhance employee engagement and boost performance. Currently seeking remote location career opportunity.
Overview
16
16
years of professional experience
Work History
Specialty Team Leader
Target Corporation
Vauxhall, NJ
05.2008 - Current
- Managed over 30+ employees and evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw daily store operating hours opening and closing procedures.
Department Manager
Conway Department Store
Elizabeth, NJ
10.2007 - 10.2010
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Associate of Arts - Fashion Design
New York Institute of Art And Design
New York, NY06.2007
Skills
- Team Management
- Customer Experience
- Merchandising and Display
- Critical Thinking
- Operational Efficiency
- Teamwork and Collaboration
- Interpersonal Communication
- Organization and Time Management
- Decision-Making
- Flexible and Adaptable
Additional Information
Microsoft Office Suite (Excel, Word, Outlook, Powerpoint)
Timeline
Specialty Team Leader
Target Corporation
05.2008 - Current
Department Manager
Conway Department Store
10.2007 - 10.2010
Associate of Arts - Fashion Design
New York Institute of Art And Design