Ida Colon
Coral Springs,FL
Summary
Dynamic professional with over 20 years of experience in customer relations and account recovery, complemented by exceptional communication and time management skills. Proven ability to foster strong client relationships while executing tasks with precision and efficiency. Expertise in navigating complex challenges and delivering tailored solutions that enhance customer satisfaction and drive organizational success. Committed to leveraging extensive knowledge to contribute positively to team objectives and overall business growth.
Overview
27
27
years of professional experience
Work History
Charge Entry
Baptist Health of South Fl
01.2017 - Current
- Collecting all relevant information related to the medical service provided. Enter data regarding patient demographics, diagnoses, treatments and procedures. Enter charges accurately into billing systems.
- Attention to detail, ability to work independently. Detail oriented. Efficient, excellent communication skills.
Cashier
Home Depot
01.1999 - Current
- Operate cash register or POS system to receive payment by cash, check and credit card. Provide friendly, accurate customer service.
Pro Desk Associate
Home Depot
01.1999 - Current
- Sales (99,00000) Assist with placing orders selling products.
- Coordinated with suppliers to procure necessary materials for projects within budget constraints.
- Negotiated cost savings through value engineering methods when appropriate.
- Handle cross selling for all departments. Led in direct Marketing retail merchandising and visual merchandising. Collaborated with designers and vendors on product acquisitions. Trained Associates on product knowledge.
Education
Business/Marketing
University of Phoenix
Plantation, FLComputer Science
Monroe Business College
Bronx, NYSkills
- Microsoft Office
- Microsoft
- AS 400
- Charge entry
- Data entry and documentation
Languages
Bilingual in Spanish.
Timeline
Charge Entry
Baptist Health of South Fl
01.2017 - Current
Cashier
Home Depot
01.1999 - Current
Pro Desk Associate
Home Depot
01.1999 - Current
Computer Science
Monroe Business College
Business/Marketing
University of Phoenix