Summary
Overview
Work History
Education
Skills
References
Timeline
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Ida Knight

Middleburg,FL

Summary

I have worked in a variety of different settings from customer service to babysitting and housekeeping. I am a fast learner, and not afraid to ask questions. I am an organized and dependable candidate, and am eager to meet the needs of those I am around. I have a heart for serving others, and one can see this show up in, and out of the workplace environment.

Overview

3
3
years of professional experience

Work History

Team Lead

Chick Fil A
01.2022 - Current
  • Maintained overall safe work environment through training of employees and enforcement of safety procedures.
  • Managed risks and potential issues through proactive planning, monitoring, and timely decision making.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Babysitter

River Christian Church
10.2021 - 09.2023
  • Monitored children's play activities to verify safety.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children to organize toys, wash hands, and share by leading by example.

Hostess

Whiteys Fish Camp
01.2021 - 09.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Completed daily side work and opening and closing duties without fail.

Education

Bachelor of Arts - Psychology (Pre-Counseling)

Southeastern University
Jacksonville, FL
12.2026

Skills

  • Calm Under Pressure
  • Flexible and Adaptable
  • Excellent Communication
  • Friendly, Positive Attitude
  • Fast Learner

References

Jamie Graston

(904)215-7818

jamiegraston@gmail.com


Kelly Woodwall

(562)355-7387

ajones.kelly@gmail.com

Timeline

Team Lead

Chick Fil A
01.2022 - Current

Babysitter

River Christian Church
10.2021 - 09.2023

Hostess

Whiteys Fish Camp
01.2021 - 09.2021

Bachelor of Arts - Psychology (Pre-Counseling)

Southeastern University

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Ida Knight