Ida Negron-Santana
St. Cloud,FL
Summary
Senior Branch Manager with over 20 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and Business Development .
Overview
28
28
years of professional experience
Work History
Business Banking Officer
Truist Bank
11.2021 - Current
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Worked with clients and finance companies to find optimal solutions for financing.
- Familiarity with business banking services,commercial loan portfolio management.
- Ability to develop processes to facilitate increases in bank revenue.
- Maintained professional relationship with business banking sector to generate new business.
- Designed strategies to facilitate growth for all existing accounts in bank.
- Representing the bank in conducting active prospect and customer business development activities designed to generate new loan,deposit and related business for the line of business .
Branch Manager
BB&T Bank
10.2008 - Current
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Generated new business with marketing initiatives and strategic plans.
- Provided personalized business consulting and overhauled services to strengthen client success.
- Developed complete business plans and operational strategies for new and existing business.
- Led corrective action plans, procedure development, staff performance reviews and training programs.
- Performed as consultant for startup business in areas of marketing, logistics and training to various behavioral healthcare service professionals.
Bank Branch Manager
Colonial Bank
10.2000 - 10.2008
- Identified and capitalized on community business opportunities with effective networking.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Submitted loan applications to loan underwriter for verification and recommendation.
Assistant Manager
Bank Atlantic
05.1997 - 10.2000
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
Education
Bachelor of Arts - Clinical Psychology
University of Sacred Heart
Puerto Rico 05.1999
Skills
- Willing to Learn
- Business Relationship Management
- Adaptable to Changing Conditions
- Goal Setting
- Proactive and Focused
- Relationship Building
- Strategy Development
Timeline
Business Banking Officer
Truist Bank
11.2021 - Current
Branch Manager
BB&T Bank
10.2008 - Current
Bank Branch Manager
Colonial Bank
10.2000 - 10.2008
Assistant Manager
Bank Atlantic
05.1997 - 10.2000
Bachelor of Arts - Clinical Psychology
University of Sacred Heart
Similar Profiles
Jasmine LeeJasmine Lee
Relationship Banker at SunTrust Bank now Truist BankRelationship Banker at SunTrust Bank now Truist Bank
Jessica CrawfordJessica Crawford
Universal Banker at Truist BankUniversal Banker at Truist Bank
Miguel AlbarracinMiguel Albarracin
Financial Crimes Analyst at Truist BankFinancial Crimes Analyst at Truist Bank