Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Ida Pruitt

Ida Pruitt

Surgery Scheduling Coordinator
Chandler,AZ

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Surgery Scheduling Coordinator

University Eye Specialist
03.2016 - Current
  • Checked patients in and out and collected payments.
  • Coordinated with facilities to set up surgeries for Number Surgeon type.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Verified insurance coverage and obtained pre-authorizations.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Registered and verified patient records before triage with most up-to-date information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Received and routed laboratory results to correct clinical staff members.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Patient Service Representative

Northwestern Memorial Hospital
05.2011 - 12.2013
  • Used Software to schedule appointments.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Balanced deposits and credit card payments each day.

Medical Assistant

Dr. Angelique Brown
09.1999 - 05.2011
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Education

Fine Arts

WestSide Highschool
Gary, IN
06.1988

Skills

  • Payment Collection
  • MIPS standards
  • Verifying insurance
  • EMR Updating
  • Educating patients
  • Data Entry
  • Medical Terminology
  • CPT Coding
  • Patient interviewing
  • Computer Proficiency
  • Cash Handling
  • Epic Systems
  • Customer Service
  • HIPAA Compliance

Timeline

Surgery Scheduling Coordinator

University Eye Specialist
03.2016 - Current

Patient Service Representative

Northwestern Memorial Hospital
05.2011 - 12.2013

Medical Assistant

Dr. Angelique Brown
09.1999 - 05.2011

Fine Arts

WestSide Highschool

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Ida PruittSurgery Scheduling Coordinator