Summary
Overview
Work History
Education
Skills
Qualifications Summary
Honor Societies
Timeline
Receptionist
Ida Jagne

Ida Jagne

Arlington,TX

Summary

Articulate professional with solid education and experience in administrative management, payroll, academic advising, business communications, budget administration, and technology integration. Administrative Oversight: Highly-organized, with combination of technical, financial, and business expertise to launch programs/projects that support learning, streamline tasks, and cut costs. Information Management: Tech-savvy, with well-developed ability to utilize business technologies to track student/employee data and guide strategic planning. Proficient with Microsoft Office Suite, iOS, Quickbooks Online, Banner, Canvas, calendar systems, and multiple complex databases. Key Strengths: Finely-tuned analytical skills with a dedication to continually streamlining and improving work processes. Effectively interface with management to collaborate on issues and resolve problems. Respected leader; able to guide colleagues through program changes and ambiguity. Bilingual (French/English) to help dissolve language barriers in learning.

Overview

18
18
years of professional experience

Work History

Tax Expert

INTUIT TURBOTAX
01.2022 - Current
  • Perform remote tax preparation for clients
  • Schedule A (Form 1040)
  • Schedule C
  • Form 1120S
  • Form 1065
  • Schedule E
  • Form 1099B

Proprietor (using QuickBooks Online) | QuickBooks Online ProAdvisor

JAGNE SMALL BUSINESS SERVICES
Irving, TX
01.2020 - Current
  • Perform remote accounting, bookkeeping, tax preparation and payroll services for clients
  • Schedule A (Form 1040)
  • Schedule C
  • Form 1120S
  • Form 1065
  • Schedule E
  • Form 941/944
  • Perform initial set-up for new clients, record expenses, generate invoices for accounts receivable, enter received payments, and perform bank reconciliation.
  • Prepare weekly payroll summary for clients to approve before processing payroll
  • Prepare annual financials for clients to file taxes with CPA or tax preparer
  • Create weekly and monthly income/expense spreadsheets and workbooks for clients to track business growth/decline.
  • Make recommendations regarding software that integrates successfully into QBO to track business mileage and TSheets
  • Import data from other mileage tracking software into QBO as necessary
  • Account reconciliation, process accounts payable, invoice creation and accounts receivable
  • Developed and implemented business strategies to increase sales and profits.
  • Prepared financial statements, budgets, and forecasts for business operations.
  • Analyzed operating costs, expenses, revenue and other financial data to ensure successful operation of the business.
  • Provided exceptional customer service by responding promptly to inquiries and complaints.
  • Ensured compliance with all applicable laws including labor laws and safety regulations.
  • Reviewed monthly invoices from suppliers and vendors and ensured timely payment of bills.
  • Built company from scratch by establishing plans, and sourcing funding.

Academic Advisor

NORTH LAKE COLLEGE
Irving, TX
01.2017 - 01.2022
  • Oversee multifaceted operations of the International Center Program for ESL/international students; admit, register, and coach students of all academic abilities
  • Correspond with students throughout the entire admissions process via various communication methodologies, including phone and email, to communicate status and propel follow-up tasks
  • Restructured the Intensive English Program (IEP) for international/ESL students: co-lead the International Club; mentor Club Officers in workshops/seminars, determine budget allocation, design marketing collateral, and liaise with Student Life to host on-campus cultural events
  • Digitalized communications with the launch of CollegeNET site, slashing print costs by 30%
  • Build class schedules for over 100 transfer students every semester, helping them stay-on-track for graduation; hold one-on-one meeting with students to identify and pursue individuals' academic/career goals
  • Chosen by 80% of international students of various academic concentrations to write letters of recommendation for scholarship consideration into four-year universities
  • Identify and foster prodigy students with TSI status, encouraging them to take upper-level collegiate courses, especially nursing students

Admissions & Communications Coordinator

NORTH LAKE COLLEGE
Irving, TX
01.2014 - 01.2017
  • Outlined, distributed, and tracked all new/transfer/international student applications; admitted students and generated student IDs
  • Organized and conducted prospective student orientations
  • Doubled as Office Manager to source, onboard, and train all new office employees
  • Championed the IEP Program for new international/ESL students: audited academic progress every 8 weeks to refine individualized learning plans for each student
  • Directed on-campus activities and events of the International Center and the International Club; researched latest updates in immigration to revamp content on the organizational website

ESL Instructor / Academic Advisor

NORTH LAKE COLLEGE
Irving, TX
01.2012 - 01.2014
  • Received and resolved all incoming inquiries regarding academic advising
  • Fortified and fostered friendly relations with ESL students, helping to dissolve language barriers in learning
  • Recognized by upper management as an 'effective instructor' for averaging 4.6 out of 5 rating

Administrative / Department Specialist

NORTH LAKE COLLEGE
Irving, TX
01.2007 - 01.2010
  • Defined admission requirements for all international students in compliance with regulatory standards
  • Evaluated student academic records to assess collegiate learning level
  • Functioned as HR Assistant to seek out and hire Student Assistants
  • Tasked with designing training procedures for eight new Advisors and five Student Assistants
  • Safeguarded 1,000+ confidential student files in complex database system

Administrative Assistant

SOUTHERN METHODIST UNIVERSITY - COX BUSINESS LIBRARY
Dallas, TX
01.2012
  • Registered students for selective library workshops
  • Trained and mentored new library associates, designing standardized training manual to streamline methodologies
  • Troubleshot technological malfunctions; aided students in finding literary resources; and fostered an orderly, serene learning environment

Value, Initiatives & Enhancement Intern

INTERSTATE BATTERIES
Dallas, TX
01.2011
  • Redesigned training manuals, virtual inventory, and employee commissions procedures
  • Managed employee portal
  • Created 'best practices' manual for all corporate distributorships

Education

MBA - Logistics And Supply Chain

Abilene Christian University
Abilene, TX
05-2026

Bachelor Business Administration - Management

SOUTHERN METHODIST UNIVERSITY
Dallas, TX

Skills

  • Data Gathering
  • Individual returns preparation
  • Sarbanes Oxley compliance
  • Financial statement review
  • Risk Management
  • Documentation filing
  • Regulatory Compliance
  • Tax Return Preparation
  • Tax consulting
  • QuickBooks proficiency
  • Financial Statements
  • Tax planning
  • New Business Development
  • Deductions understanding
  • Organization skills
  • Verbal/written communication
  • Financial Management
  • Tax advising
  • Account Reconciliation

Qualifications Summary

  • Articulate professional with solid education and experience in administrative management, payroll, academic advising, business communications, budget administration, and technology integration.
  • Highly-organized, with combination of technical, financial, and business expertise to launch programs/projects that support learning, streamline tasks, and cut costs.
  • Tech-savvy, with well-developed ability to utilize business technologies to track student/employee data and guide strategic planning. Proficient with Microsoft Office Suite, iOS, Quickbooks Online, Banner, Canvas, calendar systems, and multiple complex databases.
  • Finely-tuned analytical skills with a dedication to continually streamlining and improving work processes. Effectively interface with management to collaborate on issues and resolve problems.
  • Respected leader; able to guide colleagues through program changes and ambiguity. Bilingual (French/English) to help dissolve language barriers in learning.

Honor Societies

  • Alpha Chi Honor Society (ACU - National College Honor Society)
  • Phi Theta Kappa (National Honor Society for 2-year Colleges)

Timeline

Tax Expert

INTUIT TURBOTAX
01.2022 - Current

Proprietor (using QuickBooks Online) | QuickBooks Online ProAdvisor

JAGNE SMALL BUSINESS SERVICES
01.2020 - Current

Academic Advisor

NORTH LAKE COLLEGE
01.2017 - 01.2022

Admissions & Communications Coordinator

NORTH LAKE COLLEGE
01.2014 - 01.2017

ESL Instructor / Academic Advisor

NORTH LAKE COLLEGE
01.2012 - 01.2014

Administrative Assistant

SOUTHERN METHODIST UNIVERSITY - COX BUSINESS LIBRARY
01.2012

Value, Initiatives & Enhancement Intern

INTERSTATE BATTERIES
01.2011

Administrative / Department Specialist

NORTH LAKE COLLEGE
01.2007 - 01.2010

MBA - Logistics And Supply Chain

Abilene Christian University

Bachelor Business Administration - Management

SOUTHERN METHODIST UNIVERSITY
Ida Jagne