Experienced Office Management providing service quality across various environments. Highly dependable, ethical and reliable.
Overview
38
38
years of professional experience
Work History
Office Manager
Manguso Land Surveying
10.2021 - Current
Answering phone calls, providing friendly and helpful customer service to help customers place orders for a survey of their property.
Office management, including: stocking, printing and mailing out embossed surveys, scanning files, ordering office supplies as needed, cleaning, shopping, making daily deposits, using Quick Books to do invoices and deposits.
Running company errands.
Answering emails daily and getting new jobs entered in online system.
Working as part of a team to get new surveys completed, mailed out and invoiced daily.
Director
The Children’s Place of Buffalo & Erie County, Inc.
08.2007 - 10.2021
Participating in the pilot program for Quality Stars New York and continuing on since then.
Relicensing of center every 2 years.
Conducting quarterly staff meetings, new applicant interviews and orientations, annual staff performance appraisals, annual parent evaluations of our program, grant writing (received a preschool grant for $2600, which allowed us to get 13 Leap frog learning systems), organizing fund-raising activities (including an annual basket raffle that brought in over $4500)
Organizing field trips and family functions, preparing weekly staff schedules, authorizing time-sheets and calling in payroll, reviewing weekly lesson plans, supervising 17 staff, web billing for DSS vouchers from Erie County.
Keeping contract with the County up to date and current on an annual basis, conducting monthly fire drills and monthly safety checklists, following NYS OCFS regulations, and maintaining excellent working relationships with our Board of Directors.
Preparing monthly reports and parent newsletters
Attended over 30 hours of training each calendar year, including MAT, CPR, and first aid.
Director
YWCA Makowski Early Childhood Center
10.2001 - 08.2007
Applying for and achieving NAEYC accreditation in May 2004, maintaining 90-100% enrollment occupancy of center, relicensing of center every 2 years.
Conducting monthly staff meetings, new applicant interviews and orientations, annual staff performance appraisals, annual parent and school-age children evaluations of our program, grant writing, organizing fund-raising activities, field trips and family functions.
Preparing weekly staff schedules, authorizing time-sheets and preparing payroll requisition forms, reviewing weekly lesson plans, supervising 18 staff, filling out DSS vouchers from Erie County, conducting monthly fire drills, following NYS OCFS regulations.
Working with BPS school staff and personnel, CAO Early Head Start family partners and maintaining excellent working relationships, preparing monthly reports and parent newsletters
Attended over 40 hours of training each calendar year, including MAT, CPR, and first aid.
Assistant Director/Lead Teacher
Cathedral Park Early Childhood Center
01.1994 - 10.2001
Weekly tuition billing
Assisting Director in staff meetings, parent committee meetings, new applicant interviews and orientations, annual staff evaluations, organizing fund raising activities, grant writing, preparing weekly staff schedules, authorizing time-sheets.