Idalia Batres
Catharpin,Va
Summary
Dynamic and motivated professional seeking a full-time role that offers challenging opportunities while leveraging strong interpersonal skills, effective time management, and proven problem-solving expertise. Committed to driving results through collaboration and innovative thinking, with a track record of successfully navigating complex situations. Eager to contribute to a forward-thinking organization that values initiative and creativity in achieving its goals. Prepared to embrace new challenges and deliver impactful solutions in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
Claudia's Compassion Elderly Care
05.2025 - Current
- Assisted elderly clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance mental well-being.
- Managed medication schedules accurately to ensure compliance with prescribed treatments.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
Hostess
Sunflower Vegetarian Restaurant
11.2024 - 05.2025
- Greeted and seated guests, ensuring positive first impressions and optimal dining experience.
- Managed reservation system, optimizing table turnover and guest flow during peak hours.
- Coordinated with kitchen and waitstaff to communicate guest needs and special requests effectively.
- Trained new hosts in restaurant protocols, enhancing team efficiency and service quality.
- Assisted in managing waitlists, providing accurate wait time estimates to guests for improved satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Wi - not stop
04.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Host
Ichiban Buet
07.2022 - 01.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
Administrative Assistant
C.J. Landcare
06.2019 - 02.2020
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date client information in the invoicing system, reducing delays due to incorrect data.
- Communicated effectively with vendors regarding payment terms and invoice-related inquiries, fostering positive relationships that benefited both parties.
- Maintained positive client relationships through prompt communications and effective conflict resolution strategies.
- Worked with manager and supervisor to plan and coordinate production schedules.
Data Entry Clerk (internship)
Path stone
01.2019 - 03.2019
- Compiled, sorted and verified the accuracy of data before it was entered
- Compared data with source documents, or re-entered data in verification format to detect errors
- Stored completed documents in appropriate locations
- Located and corrected data entry errors, or reported them to supervisors
- Opened and sorted large volumes of mail daily distributing them to various departments.
Education
No Degree -
Pace West
Gainesville, VACertificate of Technical Studies - Phlebotomy
Tu Family Clinic Training Center
Falls Church, VA12-2025
Skills
- Bilingual Customer Service (Spanish)
- Cash handling expertise
- Order Taking
- Dedicated Team Player
- Resourceful
- File Organization
- Adaptable to change
- Payment Processing
- Patient care
- First aid and safety
- Specimen handling
- Order of draw
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
Languages
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
Claudia's Compassion Elderly Care
05.2025 - Current
Hostess
Sunflower Vegetarian Restaurant
11.2024 - 05.2025
Cashier
Wi - not stop
04.2023 - 10.2024
Host
Ichiban Buet
07.2022 - 01.2023
Administrative Assistant
C.J. Landcare
06.2019 - 02.2020
Data Entry Clerk (internship)
Path stone
01.2019 - 03.2019
No Degree -
Pace West
Certificate of Technical Studies - Phlebotomy
Tu Family Clinic Training Center