Idalia Castro
Stillman Valley,IL
Summary
Dynamic Quality Coordinator at PCI Pharma Services with a proven track record in documentation management and quality training. Expert in implementing corrective actions and enhancing customer satisfaction through effective communication and teamwork. Successfully improved process efficiency, ensuring compliance with cGMP standards while fostering a culture of continuous improvement.
Perceptive Quality Coordinator with 8 years of experience reviewing and optimizing systems and processes. Observes and collaborates with main workforce to understand and streamline standard operating procedures. Innovative in increasing productivity and eliminating waste.
Overview
11
11
years of professional experience
Work History
Quality Coordinator for BU11
PCI Pharma Services
04.2017 - Current
- Supported quality assurance processes by documenting procedures and standards.
- Assisted in conducting audits to ensure compliance with company policies.
- Collaborated with team members to identify areas for process improvement.
- Maintained accurate records of inspections and test results for quality control.
- Perform documentation review of completed orders to ensure compliance with cGMP and customer requirements.
- Reviews and interprets customer standards, procedures and specifications for dissemination relative to batch records, forms and material specifications.
- Prepares and submits batch records, accountability reports, and necessary documentation to customer to facilitate product release.
- Help identify, communicate, track and resolve document related issues with other departments and customers.
- Function as one of the customer points for comments or questions pertaining to batch records.
- Performed duties of Quality Auditor as assigned by Supervisor/Manager.
- Printing Batch Records as needed.
- Enter data in all different trackers to keep control and communication with management.
- Training and support new individuals from any BU in need.
Line Lead 3
PCI Pharma Services
01.2015 - 04.2017
- Supervised daily production operations, ensuring compliance with safety regulations and quality standards.
- Coordinated workflow among team members to maximize efficiency and minimize downtime.
- Trained new employees on operational procedures and equipment usage, fostering a safe work environment.
- Monitored inventory levels and coordinated with supply chain teams to maintain optimal stock levels.
- Implemented process improvements that enhanced productivity and reduced waste in production lines.
- Conducted performance evaluations for team members, providing constructive feedback for skill development.
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Monitored product quality to achieve superior quality reputation.
Education
High School Diploma -
East High School
Rockford, ILSkills
- Training and development
- Preventive actions
- Corrective actions
- Customer satisfaction
- Visual inspections
- Quality training
- Quality metrics
- Documentation management
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Effective communication
- Documentation control
Timeline
Quality Coordinator for BU11
PCI Pharma Services
04.2017 - Current
Line Lead 3
PCI Pharma Services
01.2015 - 04.2017
High School Diploma -
East High School