Summary
Overview
Work History
Education
Skills
Timeline
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Idalia Oropeza

EL PASO,TX

Summary

Accomplished Director at Gimme A Break, adept in bilingual communication and strategic goal setting, significantly boosted team morale and productivity. Leveraged hardworking and responsible ethos at Savers Thrift Store to enhance customer satisfaction and streamline operations, demonstrating a proven track record of fostering professional growth and achieving results through effective leadership.

Overview

12
12
years of professional experience

Work History

Director

Gimme A Break
08.2017 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Supervisor

Savers Thrift Store
04.2012 - 09.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Burges High School
7800 Edgemere Blvd
05.2001

Skills

Bilingual

Hardworking

Responsible

Verbal and written communication

Strategies and goals

Timeline

Director

Gimme A Break
08.2017 - Current

Supervisor

Savers Thrift Store
04.2012 - 09.2017

High School Diploma -

Burges High School

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Idalia Oropeza