Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waiver Support Coordination
Kindness And Care Inc.
12.2020 - Current
Advocated on behalf of clients in interactions with healthcare providers, government agencies, and other relevant parties, ensuring their voices were heard and respected throughout decision-making processes.
Coordinated with different service providers to meet clients' individual needs.
Tracked service activities and outcomes against outlined plans and goals.
Built strong relationships with clients and their families, fostering trust and open communication to better address individual needs.
Approached issues proactively to best meet current and future community needs.
Assessed client satisfaction regularly through formal surveys and informal feedback mechanisms, adjusting service delivery models as needed to ensure optimal experiences for all stakeholders involved.
Assisted clients with obtaining housing, employment and support resources.
Registered Behavior Technician
Rio's Place
10.2020 - Current
Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
Learned specialized behavior approaches to implement behavioral strategies.
Supported client using principles of applied behavior analysis.
Promoted positive interactions with children with Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Developed and implemented reinforcement systems to encourage positive behaviors.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.