Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Guidance Center Of LEA County Inc.
05.2019 - Current
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Organized weekly staff meetings
Coached new employees on administrative procedures, company policies and performance standards
Monitored Facilitator's work calendar and scheduled appointments, meetings and travel
Managed Anasazi, Trackers, Lists, databases converting complex data into easy-to-interpret data
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Merchandise Manager
JC Penney Co Inc.
12.2018 - 01.2019
Arranged consistent shelves, bins and racks at locations by following established planograms
Worked with managers and advertising directors to optimize promotions
Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions
Updated pricing and signage to complete product displays and educate customers
Supervised team of up to 5 merchandising employees and monitored adherence to company standards
Trained and guided team members to maintain high productivity and performance metrics
Cross-trained existing employees in order to maximize team performance
Supervised 15 employees in one shop.
Assistant Manager
Hibbett Sports
12.2016 - 12.2018
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Trained team members in successful strategies to meet operational and sales targets
Onboarded new employees, including training, mentoring and new hire documentation.
Cashier
Kmart
03.2016 - 11.2016
Processed POS transactions, including checks, cash and credit purchases or refunds
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Front Desk Receptionist
Residence Inn By Marriott
01.2015 - 10.2015
Politely welcomed arriving guests, providing room keys and information on amenities and policies
Confirmed relevant guest information and payment methods to prevent fraud
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
Maintained transaction security by verifying payment cards against identification
Promoted local entertainment and sporting events and offered details to assist patrons.
Guidance Center Of LEA County Inc., Administrative Assistant, Hobbs, NM, 05/2019, Current, Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels., Organized weekly staff meetings, Checked Elegibility, Coached new employees on administrative procedures, company policies and performance standards., Monitored Facilitator's work calendar and scheduled appointments, meetings and travel., Managed Anasazi, Trackers, Lists, databases converting complex data into easy-to-interpret data., Routed incoming calls and faxes and drafted detailed messages to expedite response.
Amigos Convenient Store, Cashier, Alpine, Texas, Built relationships with clients through active listening to provide excellent service., Attended mulitiple trainings
JC Penney Co Inc., Merchandise Manager, Hobbs, New Mexico, 12/2018, 01/2019, Arranged consistent shelves, bins and racks at locations by following established planograms., Worked with managers and advertising directors to optimize promotions., Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions., Updated pricing and signage to complete product displays and educate customers., Supervised team of up to 5 merchandising employees and monitored adherence to company standards., Trained and guided team members to maintain high productivity and performance metrics., Cross-trained existing employees in order to maximize team performance., Supervised 15 of employees in one shop.
Hibbett Sports, Assistant Manager, Fort Stockton, Texas, 12/2016, 12/2018, Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies., Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service., Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences., Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies., Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities., Trained team members in successful strategies to meet operational and sales targets., Onboarded new employees, including training, mentoring and new hire documentation.
Kmart, Cashier, Hobbs, New Mexico, 03/2016, 11/2016, Processed POS transactions, including checks, cash and credit purchases or refunds., Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies., Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers., Restocked, arranged and organized merchandise in front lanes to drive product sales., Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Residence Inn By Marriott, Front Desk Receptionist, Lubbock, Texas, 01/2015, 10/2015, Politely welcomed arriving guests, providing room keys and information on amenities and policies., Confirmed relevant guest information and payment methods to prevent fraud., Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours., Maintained files and records by implementing effective filing systems that boosted efficiency and organization., Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel., Maintained transaction security by verifying payment cards against identification., Promoted local entertainment and sporting events and offered details to assist patrons.