Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information - References
Certification
Work History
Languages
Timeline
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Idalis King

Idalis King

Hobbs,NM

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Guidance Center Of LEA County Inc.
05.2019 - Current
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Organized weekly staff meetings
  • Coached new employees on administrative procedures, company policies and performance standards
  • Monitored Facilitator's work calendar and scheduled appointments, meetings and travel
  • Managed Anasazi, Trackers, Lists, databases converting complex data into easy-to-interpret data
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.

Merchandise Manager

JC Penney Co Inc.
12.2018 - 01.2019
  • Arranged consistent shelves, bins and racks at locations by following established planograms
  • Worked with managers and advertising directors to optimize promotions
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions
  • Updated pricing and signage to complete product displays and educate customers
  • Supervised team of up to 5 merchandising employees and monitored adherence to company standards
  • Trained and guided team members to maintain high productivity and performance metrics
  • Cross-trained existing employees in order to maximize team performance
  • Supervised 15 employees in one shop.

Assistant Manager

Hibbett Sports
12.2016 - 12.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Trained team members in successful strategies to meet operational and sales targets
  • Onboarded new employees, including training, mentoring and new hire documentation.

Cashier

Kmart
03.2016 - 11.2016
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Front Desk Receptionist

Residence Inn By Marriott
01.2015 - 10.2015
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies
  • Confirmed relevant guest information and payment methods to prevent fraud
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
  • Maintained transaction security by verifying payment cards against identification
  • Promoted local entertainment and sporting events and offered details to assist patrons.

Education

High School Diploma -

Alpine Highschool

High School Diploma -

New Mexico Jr College
Hobbs, NM
06.2026

Skills

  • Cash Management
  • Customer Service
  • Documentation
  • Administrative support
  • Scheduling
  • Time management
  • Data Entry
  • Team building
  • Merchandising
  • Strategic Selling
  • Team Leadership
  • Inventory Control
  • Spreadsheet management
  • Program files maintenance
  • Documentation and control
  • Office administration
  • Filing and data archiving
  • Paperwork drafting
  • Multi-line phone proficiency
  • Report Development
  • Physician billing
  • Insurance coverage verification
  • Prior authorization processing

Personal Information

Idalis Jefferson, Idalisj222@gmail.com, 806-549-1786, Hobbs, NM, 88240

Additional Information - References

  • Yamilli Anzures (575)-942-4673, Administrative assistant
  • Vanity Vasquez (575)-631-5159, primary counselor for Saint frances ministries
  • Veronica Lara, (361)480-7112, Probation Officer
  • Krystal Perez, (575)-241-3402, Wraparound

Certification

  • PED - Presumptive Elegibility Determiner Certification
  • CYFD Trainings
  • Certificate of recognition

Work History

  • Guidance Center Of LEA County Inc., Administrative Assistant, Hobbs, NM, 05/2019, Current, Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels., Organized weekly staff meetings, Checked Elegibility, Coached new employees on administrative procedures, company policies and performance standards., Monitored Facilitator's work calendar and scheduled appointments, meetings and travel., Managed Anasazi, Trackers, Lists, databases converting complex data into easy-to-interpret data., Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Amigos Convenient Store, Cashier, Alpine, Texas, Built relationships with clients through active listening to provide excellent service., Attended mulitiple trainings
  • JC Penney Co Inc., Merchandise Manager, Hobbs, New Mexico, 12/2018, 01/2019, Arranged consistent shelves, bins and racks at locations by following established planograms., Worked with managers and advertising directors to optimize promotions., Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions., Updated pricing and signage to complete product displays and educate customers., Supervised team of up to 5 merchandising employees and monitored adherence to company standards., Trained and guided team members to maintain high productivity and performance metrics., Cross-trained existing employees in order to maximize team performance., Supervised 15 of employees in one shop.
  • Hibbett Sports, Assistant Manager, Fort Stockton, Texas, 12/2016, 12/2018, Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies., Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service., Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences., Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies., Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities., Trained team members in successful strategies to meet operational and sales targets., Onboarded new employees, including training, mentoring and new hire documentation.
  • Kmart, Cashier, Hobbs, New Mexico, 03/2016, 11/2016, Processed POS transactions, including checks, cash and credit purchases or refunds., Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies., Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers., Restocked, arranged and organized merchandise in front lanes to drive product sales., Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Residence Inn By Marriott, Front Desk Receptionist, Lubbock, Texas, 01/2015, 10/2015, Politely welcomed arriving guests, providing room keys and information on amenities and policies., Confirmed relevant guest information and payment methods to prevent fraud., Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours., Maintained files and records by implementing effective filing systems that boosted efficiency and organization., Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel., Maintained transaction security by verifying payment cards against identification., Promoted local entertainment and sporting events and offered details to assist patrons.

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Administrative Assistant

Guidance Center Of LEA County Inc.
05.2019 - Current

Merchandise Manager

JC Penney Co Inc.
12.2018 - 01.2019

Assistant Manager

Hibbett Sports
12.2016 - 12.2018

Cashier

Kmart
03.2016 - 11.2016

Front Desk Receptionist

Residence Inn By Marriott
01.2015 - 10.2015

High School Diploma -

Alpine Highschool

High School Diploma -

New Mexico Jr College
  • PED - Presumptive Elegibility Determiner Certification
  • CYFD Trainings
  • Certificate of recognition
Idalis King