Idalis M Ocasio Rivera
Cleveland
Summary
Dynamic and dedicated professional with a proven track record at Walmart, excelling in customer service and payment processing. Skilled in cash handling and inventory management, I enhance customer satisfaction through efficient service and attention to detail. Recognized for my patience and empathy, I consistently create positive shopping experiences.
Overview
5
5
years of professional experience
Work History
Front End Cashier
Walmart
07.2024 - 01.2025
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Housekeeper
Hotel Radisson
06.2023 - 12.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Packing Handler
Plasman
08.2022 - 04.2023
- Facilitated smooth workflow within the team by effectively communicating with colleagues and supervisors regarding task progress and priorities.
- Maintained high quality control standards by thoroughly inspecting products before packaging them.
Tecnico De Farmacia
Morovis Community Health Center
02.2020 - 05.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Curso Tecnico - Farmacia
National University College
Manati Puerto Rico05-2021
High School Diploma -
Northern Research And Training Institute
San Juan, Puerto Rico03-2006
Skills
- Customer service
- Payment processing
- Cash handling
- Point of sale operation
- Age verification
- Inventory management
- Quick learner
- Excellent customer service
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Languages
Spanish
English
Elementary
Timeline
Front End Cashier
Walmart
07.2024 - 01.2025
Housekeeper
Hotel Radisson
06.2023 - 12.2023
Packing Handler
Plasman
08.2022 - 04.2023
Tecnico De Farmacia
Morovis Community Health Center
02.2020 - 05.2021
Curso Tecnico - Farmacia
National University College
High School Diploma -
Northern Research And Training Institute
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart