Idallyz Rivera
Salinas,CA
Summary
Courteous and reliable Take-Out Specialist contributing exemplary customer service and attention to detail. Delivers friendly engagement and efficient service in high-volume work environment.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
To go specialist
Olive Garden Restaurant
Salinas, California
09.2024 - 09.2025
- Supported team members during peak hours to manage high order volumes efficiently.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Operated cash register, collected payment from customers and provided change when necessary.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Collaborated with kitchen staff to ensure timely order preparation and packaging.
- Maintained cleanliness and organization of the to-go station and dining area.
Stocker/Front End Cashier
Big Lots
Salinas, California
07.2018 - 12.2020
- Stocked shelves efficiently with merchandise to ensure product availability.
- Maintained cleanliness and organization of storage areas and sales floor.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to restock items during peak hours.
- Monitored inventory levels and reported shortages to management promptly.
- Stocked shelves with newly arrived products.
- Faced products on shelves and displays to meet company policies.
- Arranged merchandise in an attractive manner to promote sales.
- Removed outdated products from shelves in accordance with company policy.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Packed boxes for shipment using appropriate packing materials.
- Stamped price tags on merchandise, referring to official price lists.
Cashier
Wingstop Restaurant
Salinas, California
05.2017 - 03.2018
- Processed customer orders accurately and efficiently at fast-paced restaurant.
- Managed cash register operations and handled cash transactions responsibly.
- Provided excellent customer service by engaging with guests and addressing inquiries.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Mount Toro
Salinas, CASkills
- Order accuracy
- POS system operation
- Cash handling
- Menu knowledge
- Problem solving
- Quick learner
- Order packaging
- Customer service
Languages
Spanish
Limited
Affiliations
- In high school I donated time and got over 200 hours.
References
References available upon request.
Timeline
To go specialist
Olive Garden Restaurant
09.2024 - 09.2025
Stocker/Front End Cashier
Big Lots
07.2018 - 12.2020
Cashier
Wingstop Restaurant
05.2017 - 03.2018
Mount Toro