Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability, initiative, and a proactive approach to meeting both customer and organizational goals. Demonstrated leadership early on by running three school clubs, serving as secretary of the graduating class, and representing the student body as the school's executive representative.
Delivered exceptional customer service both in-store and through Target's Drive Up service. Assisted guests with purchases, returns, and inquiries while ensuring a smooth and friendly checkout experience. Managed mobile order fulfillment efficiently, maintained accuracy and speed during high-volume hours, and upheld Target's commitment to guest satisfaction and store presentation standards. Seasonal.
Prepared food items, açaí bowls, and smoothies while mastering all three stations in under one month—a process that typically takes three months. Gained comprehensive knowledge of the entire operation within four months of employment. Was in the process of being promoted to Shift Lead prior to departure, which was due to management changes.
Scheduling & Appointment Management
Paperwork Processing & Documentation
Data Collection & Organization
Microsoft Office Suite (Excel, Outlook)
Computer Proficiency
Client Relations & Follow-Up Skills
Attention to Detail
Effective Multitasking
Works Well Under Pressure
Documentation & Reporting
Customer Service & Relations
Problem Resolution & Active Listening
Customer Satisfaction Measurement
Relationship Building