Idalysmary Ramirez

Supervise designated area.

Ensure a safe work environment.

Handle interviews and training courses.

Make sure company's policies are being followed.

Provide constructive feedback and coaching.

De-escalate client's issues when needed.

Fix missed payments in donors accounts.

Correctly identify client and confirm client's profile.

Perform venipuncture sticks while practicing aseptic techniques.

Make sure client is feeling well throughout the procedure.

Perform a successful disconnect of clients once the procedure is completed.

Resolve any machinery problems that could arise.

Handle allergic reactions.

Greet clients in a professional and friendly manner.

Perform medical screening to confirm donor's suitability to donate.

Make sure medical requirements are met for donations.

Make sure payments are accurate for each visit, including bonuses.

Keep stations clean and organized.

Register new donors and make sure they follow the needed requirements.

Answer clients calls on a timely matter.

Make sure I answer all client's questions and concerns.

Walk clients to the process of looking up information on their own.

Register all discussions in clients profiles.

Manage queue of clients to ensure success of the different programs in place.

Follow up with clients through email, text messages, and calls.

Make sure documents are signed and completed as needed.

Follow up with payments, reschedules, and cancellations.

Ensure a safe environment for children.

Prepare lunches and snacks.

Prepare activities to engage with the kids and play.

Make sure play area was clean and organized.

Follow nap schedules according to the babies needs.

Greet customers and take orders.

Customize orders depending on customer's demands.

Collect payments via different payment methods.

Provide a great service experience.

Answer phone calls and put orders into the system.

Maintain a clean workspace.

Welcome customers and take orders.

Answering customers questions.

Collect payments.

Operate cash register, computers and other electronics.

Organize catering orders when needed.

Assist in other restaurant locations when needed.