Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Idamaris Mendez

Chicago,IL

Summary

  • Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
  • Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
  • Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Sales Associate

Nordstrom
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a clean sales floor for easy shopping for customer needs.

Barista

Starbucks
09.2023 - 08.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

FOH Team Member

Panda Express
12.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Team Member

Dicks Sporting Goods
12.2021 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Front Desk Receptionist

All Family Dental & Braces
08.2020 - 12.2021
  • Educated patients on their conditions and prescribed medications
  • Greeting visitors, answering phones, managing appointments, and providing general information
  • Manage and update databases, often using computer software
  • Check in visitors, direct them to their destinations, and escort them as needed

Education

Associate of Science - Nursing

Malcolm X College
Chicago, IL

Skills

  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Flexible schedule

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Nordstrom
08.2024 - Current

Barista

Starbucks
09.2023 - 08.2024

FOH Team Member

Panda Express
12.2021 - 09.2023

Team Member

Dicks Sporting Goods
12.2021 - 10.2022

Front Desk Receptionist

All Family Dental & Braces
08.2020 - 12.2021

Associate of Science - Nursing

Malcolm X College

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Idamaris Mendez