Ida N. Allen
Winchester,OH
Summary
Dedicated company administrator with years of experience in office settings. Excelling at customer service with insurance clients and transportation customers. Focused person with the belief that working both individually and as a team helps everyone including the customer or patient have a good experience
Overview
14
14
years of professional experience
2003
2003
years of post-secondary education
Work History
Company Administrator
Asphalt Cowboy Express LLC
Winchester, OH
07.2013 - Current
- Managed daily office operations to ensure smooth workflow at Asphalt Cowboy Express
- Greets customers and coordinates communication between contacts to enhance collaboration and efficiency
- Organized company documents and files for easy access and retrieval
- Completed billing of invoices
- Collected payments from invoices billed
- Emailed, scanned, and faxed documents
- Completed insurance renewals and requesting Certificates of Insurance and identification cards
- Completed registration for the company and it's drivers
- Communicates with state and federal contacts for compliance
- Submits quarterly taxes for each state
- Set up company registration for Canada and New Mexico
- Communicates well with customers and company drivers with professionalism, kindness, and respect
Licensed Property and Casualty Insurance Agent
The Insurance Exchange
West Union, OH
08.2012 - 09.2013
- Consulted clients on property and casualty insurance options and coverage needs.
- Evaluated insurance applications for risk assessment and underwriting decisions.
- Collaborated with underwriters to facilitate policy approvals and renewals.
- Quoted clients on all Property and Casualty insurance policies
- Collected payments and filed policies
- Emailed, faxed, scanned documents
- Documented call logs of client calls
- Mailed advertising and quote offers
- Worked well with staff at insurance office and developed team building
- Completed State of Ohio Continuing Education courses to maintain insurance license which is active until 2027
Education
Manchester High School
Manchester , OHBachelor of Science - Health Care Management
Franklin University
Columbus, OHSkills
- Customer professional and kindness
- Office management
- Assist incoming and outbound calls
- Document organization
- Insurance compliance
- Emailing, scan, and fax documents
References
Bryan Allen
Owner of Asphalt Cowboy Express LLC
Phone: (937) 763-1252
Nick Lillie
Employee, Asphalt Cowboy Express LLC
Phone: (513) 317-4775
Timeline
Company Administrator
Asphalt Cowboy Express LLC
07.2013 - Current
Licensed Property and Casualty Insurance Agent
The Insurance Exchange
08.2012 - 09.2013
Manchester High School
Bachelor of Science - Health Care Management
Franklin University