Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Idania Valdez Valladares

Ontario,CA

Summary

Dynamic and compassionate professional with experience at El Sol Nec, adept at connecting families to essential social services. Skilled in active listening and cultural competence, I successfully improved community health through targeted interventions, enhancing self-management for clients with chronic conditions. Proven ability to advocate for vulnerable populations while fostering trust within diverse communities. Developed strong organizational and communication skills in collaborative and fast-paced environment. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Seeking to transition into new field, utilizing transferrable skills to drive success in diverse professional settings. Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intern

El Sol Nec
03.2025 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
  • Improved community health by conducting assessments, identifying needs, and developing intervention plans.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers

Volunteer

Thrift Store Usa
08.2020 - 05.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others, approximately 30-40 calls daily.

Work Study Student

Colony High School
08.2020 - 05.2021
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Collaborated with staff members to guarantee students received the best possible customer service.
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.

Education

Master of Science - Social Work

California Baptist University
Riverside, CA
04-2027

Bachelor of Arts - Sociology

California State University, San Bernardino
San Bernardino, CA
12-2024

High School Diploma -

Colony High School
Ontario
05-2021

Skills

  • Active listening
  • Empathy
  • Communication
  • Critical Thinking
  • Advocacy
  • Time management
  • Problem-solving
  • Resilience

Accomplishments

  • Successfully transitioned facility to use of excel.
  • Recognized for outstanding dedication to patient care.
  • Achieved the bloodwork through effectively helping with putting the blood into the proper machine to spin.

Certification

  • CPR Training - 4 years
  • Certified Medical Assistant, Baldy View Regional Occupational Program - 4 years

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Intern

El Sol Nec
03.2025 - Current

Volunteer

Thrift Store Usa
08.2020 - 05.2021

Work Study Student

Colony High School
08.2020 - 05.2021

Master of Science - Social Work

California Baptist University

Bachelor of Arts - Sociology

California State University, San Bernardino

High School Diploma -

Colony High School
Idania Valdez Valladares