Overview
Work History
Education
Skills
Timeline
Generic

IDA SURYA PRAMANA

Indianapolis,IN

Overview

1
1
year of professional experience

Work History

Server

High Velocity
Indianapolis, IN
01.2023 - 01.2024
  • Created a welcoming, positive and friendly to the customers.
  • Presented menus and answered questions regarding items.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.

Host

OP Italian
Indianapolis, IN
01.2023 - 01.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Took reservations from patrons by phone or online.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Answered telephone to provide dining information and take reservations.

Server

Japanese Restaurant
Indianapolis, IN
01.2023 - 01.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Food Runner /Lead Busser

High Velocity
Indianapolis, IN
01.2023 - 01.2024
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables after each seating to prepare for next customers.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.

Education

Internship -

Hotel Management
JW Marriott Indianapolis
01-2023

DIPLOMA - Hospitality Industry

Elizabeth International
Bali, Indonesia

Skills

  • Customer Service
  • Leadership
  • Time Management
  • Team Player
  • Fast Learning
  • Hospitable

Timeline

Server

High Velocity
01.2023 - 01.2024

Host

OP Italian
01.2023 - 01.2024

Server

Japanese Restaurant
01.2023 - 01.2024

Food Runner /Lead Busser

High Velocity
01.2023 - 01.2024

Internship -

Hotel Management

DIPLOMA - Hospitality Industry

Elizabeth International

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IDA SURYA PRAMANA