IDAYA LOVO
Burlington,VT
Overview
3
3
years of professional experience
Work History
Communications Assistant
Mosaic Center for Students of Color at UVM
Burlington, VT
10.2024 - 05.2025
- Compiled and distributed biweekly newsletters to targeted audiences.
- Developed content for websites and social media platforms, such as Instagram.
- Participated in brainstorming sessions to generate new ideas for communications projects.
- Created promotional materials such as brochures, flyers, pamphlets.
- Provided support to the Communications team when needed.
- Collaborated with cross-functional teams within the organization to ensure successful execution of communication plans.
- Conducted media monitoring to track the effectiveness of campaigns.
- Developed and executed communications strategies for internal and external audiences.
- Coordinated events related to public relations initiatives.
- Used knowledge of marketing and communications to create emotional bonds with consumers and clients.
- Maintained professionality and efficiency while working closely with leadership.
Barista / Register
Salonniere Coffee Bar
Nyack, NY
09.2022 - 01.2025
- Prepare a wide range of coffees, teas, and other beverages to customers specifications, ensuring consistency in quality and presentation.
- In charge of cash handling and card transactions efficiently while handling orders and special requests of customers.
- Assists in inventory management, monitoring and restocking supplies to maintain a smooth flow and prevent shortages.
- Provide friendly service, gaining regular customers and enhancing overall customer experience.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Memorized official and off-menu coffee and tea preparations.
- Served a limited selection of wines and cocktails.
- Served a variety of Italian foods and baked goods.
Server /Register
Piermont Creamery
Nyack, NY
06.2022 - 08.2023
- Scooped and served a variety of ice cream flavors and toppings for customers and addressed requests.
- Maintained a clean and hygienic workspace to adhere to food and safety regulations and standards to ensure product quality.
- Assists in inventory management, monitoring and restocking supplies to maintain a smooth flow and prevent shortages.
- Provide friendly service, gaining regular customers and enhancing overall customer experience.
Education
Psychological Science
University of Vermont
Burlington05-2027
Skills
- Team collaboration
- Effective communication
- Friendly and outgoing
- Team player
- Problem-solving
- Attention to detail
- New hire training
- Team leadership
- Client relations
- Communication strategies
- Team building
- Fluency in English and Spanish
Awards
- New York State Seal of Biliteracy, 2022
- New York State Seal of Civil Readiness, 2023
- Global Seal of Biliteracy, 2023
- College of Arts and Sciences Dean's List, Spring 2025
Languages
- English, Fluent
- Spanish, Working Proficiency
Affiliations
- Secretary for Alianza De Latines
- Run Club
- Psychology Club
Timeline
Communications Assistant
Mosaic Center for Students of Color at UVM
10.2024 - 05.2025
Barista / Register
Salonniere Coffee Bar
09.2022 - 01.2025
Server /Register
Piermont Creamery
06.2022 - 08.2023
Psychological Science
University of Vermont
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